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Back Bay Mechanical AC Repair & Heating

HVAC Companies in Quincy, Massachusetts
Ranked #1 in Quincy | Grade A
5.00 (113 reviews)

Back Bay Mechanical AC Repair & Heating

Back Bay Mechanical AC Repair & Heating serves homeowners, condo associations, and small property managers with repair, replacement, and maintenance for AC, heat pumps, furnaces, and boilers. The team’s approach emphasizes clear communication, clean work areas, and solutions that fit older buildings and compact mechanical rooms Serving homeowners across Quincy, Massachusetts.

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Why Homeowners Choose This Business

Customers highlight responsive quotes, knowledgeable technicians, and clean job sites. The team is comfortable working within space-limited properties and older building layouts, and they communicate timelines and next steps clearly Local experience that helps homeowners across Quincy, Massachusetts compare a more region-aware provider.

Service Area

Based in Braintree and active across Quincy, Massachusetts, nearby South Shore communities, and Boston neighborhoods including the South End.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Holds a strong position among local competitors.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  AC Repair
  Maintenance
  Heat Pump Installation
  Repairs
  Hvac Maintenance
  Ductless Mini-Split Service
  Furnace Repair
  Boiler Service
  Thermostat Replacement
  HVAC replacement
  Condo HVAC
  Indoor Air Comfort

AC repair and diagnostics; heat pump installation and replacement; furnace and boiler service; thermostat replacement and setup; HVAC maintenance and seasonal tune-ups; ductless mini-split service; parts sourcing and system change-outs for condos and older buildings.

Reviews

Customer Reviews

Mary Catherine
Through the years, I’ve been pleased with Back Bay Mechanical. Even recently, Chris, the technician knew what he was doing, took time to assess the situation and to solve problems. Additionally, he was pleasant, polite, thorough and profess…
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Through the years, I’ve been pleased with Back Bay Mechanical. Even recently, Chris, the technician knew what he was doing, took time to assess the situation and to solve problems. Additionally, he was pleasant, polite, thorough and professional.
That said, when I received my bill, I was stunned by the exorbitant cost, $535.00, that BBM charged for a thermostat which can be purchased online or in stores for $385.00 less than what I was charged. (plus there was an additional $149.38 installation fee)
[Best Buy and Walmart $139.99, HVAC Home Safety $131.50, Amazon $149.99 }
Prior to my appointment, my thermostat had not been working properly so, in anticipation, I purchased one exactly like the one I had. But later, based on conversations with the technician and my neighbor, I switched to the Honeywell T6 . When I received my bill, I was shocked to see a charge of $535.00 for a thermostat that other websites charge no more than $150.00.
Through phone calls and emails, I requested BBN adjust the charge. Crickets.
In short, I think paying $535.00, a $385.00 or more markup for a $149.99 thermostat, is usurious price gouging.
Jim Baker
We hired Back Bay Mechanical to replace an HVAC unit in our brownstone condo in the South End. We found them after trying two other prominent service providers who were either terrible at follow up/communication or couldn't deal with an HVA…
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We hired Back Bay Mechanical to replace an HVAC unit in our brownstone condo in the South End. We found them after trying two other prominent service providers who were either terrible at follow up/communication or couldn't deal with an HVAC install in an old building. From start to finish, the Back Bay team was great. They clearly knew what they were doing, were comfortable navigating the peculiar space limitations of the building design, acquired the right equipment fairly quickly, and the install went super smooth. They were organized and clean, and communicated well throughout the project. When they left, it was like they had never been there (except we finally had reliable heat). They even rehung the drop ceiling where the interior unit was replaced. We will definitely be using them for maintenance going forward, and would highly recommend them to others.
Karen Chun
What a great company. Recently had new heat pumps, thermostats, and fans installed by Back Bay. The owner Keith, was easy to talk to and obviously knowledgeable. The installers were very professional, efficient and cleaned up after. Ever…
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What a great company. Recently had new heat pumps, thermostats, and fans installed by Back Bay. The owner Keith, was easy to talk to and obviously knowledgeable. The installers were very professional, efficient and cleaned up after. Everyone at the office, who I was in contact with by phone or email, is very nice and helpful. Truly, I felt I was in good hands with them.
Tim Sanson
James and his team are some of the best in the business. James has helped me countless times over the years and is a stand up guy. Their work is exceptional and the staff is some of the most knowledgeable around. You can't go wrong hiring B…
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James and his team are some of the best in the business. James has helped me countless times over the years and is a stand up guy. Their work is exceptional and the staff is some of the most knowledgeable around. You can't go wrong hiring Back Bay Mechanical!
rich liang
I reached out and James and the team gave me a very reasonable quote within 24hrs. They also were able to source parts in a timely manner, when others were quoting me 6-8weeks, which was a god send when one’s AC is broken during the late s…
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I reached out and James and the team gave me a very reasonable quote within 24hrs.

They also were able to source parts in a timely manner, when others were quoting me 6-8weeks, which was a god send when one’s AC is broken during the late summer!

The technicians also super professional, Ilir moved fast with precision. He also kept the work area clean and tight, which is always a plus!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Common requests include AC and heat pump repairs, full system replacements, and seasonal maintenance. The team also installs thermostats and services ductless mini-splits. Many projects involve upgrading older systems in condos and compact spaces. They coordinate sourcing parts and scheduling to reduce downtime.

Yes, many projects are in condos and brownstones with limited access. Technicians plan equipment placement and routing to fit the space while meeting code and performance needs. Reviews note careful work and adaptability in these settings. Site cleanliness is also a recurring positive theme.

Customers often receive quotes promptly after a site visit or assessment. Once approved, the office coordinates parts and scheduling, and technicians communicate steps before and during the job. Timelines vary by scope and parts availability. You’ll be kept updated if anything changes.

Technicians service a range of common residential HVAC brands found in the area. For replacements, they match equipment to the property’s size, layout, and ventilation needs. Final selections consider efficiency, noise levels, and access constraints. Specific brand availability can be discussed during the estimate.

Call the main number to discuss your issue and schedule a visit. If you have model numbers, error codes, or photos of the system, sharing them can speed up diagnostics. The office will confirm appointment windows and any preparation needed. Written estimates are provided for larger repairs or replacements.
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Opening Hours

  • Monday 7:00 AM – 3:00 PM
  • Tuesday 7:00 AM – 3:00 PM
  • Wednesday 7:00 AM – 3:00 PM
  • Thursday 7:00 AM – 3:00 PM
  • Friday 7:00 AM – 3:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
5.00 (113 reviews) Pro Listing
Address
654 Washington St, Braintree, MA 02184
Business Type
Service
Website
https://www.backbaymechanical.com/ac-repair/
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