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Air Experts Heating & Cooling

Top Spot in Raleigh Today 4.90 (8,346 reviews)(919) 436-1181

Air Experts Heating & Cooling

Air Experts Heating & Cooling has served residents of Raleigh, Durham and Chapel Hill with HVAC and plumbing services since 1986. Its installations include performance testing and an airflow check at the register.

Business Highlights
  • The company is family-owned.
  • Technicians are NATE-certified.
  • Technicians are licensed and insured.
  • Air Experts uses a direct workforce instead of third-party subcontractors.
  • The company offers its Super Seven Guarantee.

Service Area

Raleigh, Durham, Chapel Hill, Cary and Apex.

Featured Local Business

Air Experts Heating & Cooling is one of 11 HVAC companies ProsGrade lists in Raleigh, North Carolina.

Featured
Featured on ProsGrade
Listing details

6 services listed, including Heating, Air conditioning and Indoor air quality. Open 24 hours, 7 days a week. Rated 4.9 from 8,346 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Air Experts Heating & Cooling compares with the other 10 HVAC companies on ProsGrade in Raleigh, using public Google ratings and review counts.

  • Ranks in the top 10% of Raleigh HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other Raleigh HVAC companies on ProsGrade.
  • Has the most Google reviews (8,346) of the 11 Raleigh HVAC companies on ProsGrade.
  • One of 11 Raleigh HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Listed as open 24 hours for scheduling and urgent HVAC needs.

Services Covered

6 services
  • Heatinggas and electric furnaces; heat pumps
  • Air conditioningcentral ACs; ductless mini-splits
  • Indoor air qualityHEPA filtration; HVAC-integrated UV lights
  • Plumbingkitchen faucets and water lines; natural gas lines
  • Water heatersstorage-tank and tankless
  • Water treatmentwater filtration systems; softeners

Reviews

What customers say

Recent customers praise professional, punctual crews and informative help with equipment choices and installation. One customer says a Sunday assessment was followed by a next-day repair when the part was unavailable, while another says three full units were replaced in 7½ hours; customers also mention help with rebates.

Customer Reviews

Rene' Newman

Air Experts Heating and Cooling installed our new HVAC system and the process was seamless. They are extremely professional and followed through with everything they said they would do. They were on time, informative, installed the unit in a timely manner and provided information on rebates. We used this company about 10 years ago and because of that they offered a discount for being a repeat customer. If you need any work done or a new unit installed, I highly recommend using Air Experts.
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Chanta Elder

Danny and AJ provided great service! Danny came right on time on a Sunday morning and assessed the situation! Very pleased with the services! And AJ came the next day to fix the issue since the part was not available on Sunday. Really happy with such a quick service and turn around!
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Timothy Blancett

Spending this kind of money is scary. I had 3 different quotes before I moved forward. In the end, I chose Air Experts because Craig Sopo (Sales Rep) was honest and up front. He did not bash the competition and did not contradict himself in any way. Plus his professionalism was unparalleled. Also the price was fair and competitive (replaced 3 full units). Then the team showed up on time and was extremely professional and friendly. Johnny Ballard , Kurt and team so you have their names. They did all the work in 7 1/2 hours!!! It was seamless and comforting. If you are struggling to choose someone as I did give the guys a chance. I HIGHLY recommend them and have told my colleagues and neighbors about them with contact information. I want to say Thank you to them and this GREAT review was earned.
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Justin Katz

I recently used Air Experts for two major projects in my older home: a full HVAC package unit and a water heater replacement. Because I live in an older house, I was focused on integrating modern efficiency while ensuring long-term compatibility. From the start, their team was incredibly responsive. For both the HVAC and the water heater, I shopped around to ensure I was getting the best value. While one quote was right on the money, the other was a bit high initially; however, they were fantastic about working with me on price and scope to remain competitive. They also went above and beyond to help me maximize available rebates. The installations were scheduled quickly since both units were "down," and the crews were top-notch. I was particularly impressed by the water heater team. They converted my old electric tank to a gas tankless system, which required running a new recirculating line and 50 feet of gas line through a crawl space. They worked tirelessly until the job was done. The finished work was clean, polished, and they took the time to answer all my questions. I highly recommend Air Experts for anyone looking for quality work and great communication.
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Edwin Molina

Excellent service! Jackson (Sales Rep.) was very kind and professional. He guided us through options on a split unit for our garage, with a non-pressure approach. Life challenged us, and we had to postpone the project. A year later we were ready, and Jackson once again gave us updated options. He explained advantages and risks of different options, and provided technical data to let us know what unit sizes would work for our space. Paperwork was super easy and quick, and installation was scheduled at our convenience. Steven (installer) not only arrived on time, but we got a courtesy message he was on his way. Upon arrival, Steven took the time to ask what were our plans for the space, and made suggestions based on his field experience. We discussed real world operation of the unit, and how tbe location of the installation could affect any future changes or upgrades to the garage (which i had not considered at all... maybe i want to add cabinets in 6 months, or install a TV.) We even talked about HOA, and how best place external unit to meet future compliance. It was a great conversation and made me feel like a friend was helping me improve my work space. It was not just an installation... it was making my space better with a proper installation. The installation took few hours (quicker than I expected), the internal and external units ended up "showroom" quality. As a technician myself, I appreciated Steven attention to detail on the installation and teaching how to operate and maintain the unit. I'm super happy with the work! The recommended unit is perfect for the space (super quiet too!), the price was within fair market range, and the installation was done by technicians that take pride in their work. "Do it right the first time, every time." Pics mid-installation... even better after completion. Looking forward to a great relationship with Air Experts. Highly recommended. ????
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Frequently Asked Questions

Does Air Experts offer emergency service?

Yes. Air Experts offers 24-hour emergency service for catastrophic situations.

How does Air Experts handle HVAC repairs?

Technicians use analytical tools to identify failures, and service vehicles carry common parts; most repairs are completed in a single visit.

What happens during an Air Experts maintenance visit?

Technicians look for minor issues before they affect a system’s performance.

What does Air Experts’ EASE Comfort program include?

It includes a new high-efficiency system installation with no money down, no unexpected fees and a maintenance program.