Local HVAC help for Reno homeowners, covering repairs, maintenance, and replacements, with coordination across plumbing and electrical when needed.
Homeowners mention courteous scheduling, on-time arrivals, and technicians who explain issues and solutions in plain terms. Install crews are noted for clean finishes and careful site cleanup. Multi-trade capabilities help when HVAC work touches plumbing or electrical.
Reno and nearby neighborhoods in the Truckee Meadows.
Heating and cooling diagnostics and repair, seasonal maintenance, furnace and air conditioner replacement, indoor comfort troubleshooting, and coordination with plumbing and electrical when projects overlap.
Reviews frequently highlight thorough diagnostics and clear explanations from techs, with several noting that options were discussed without pressure. Many mention punctual arrivals and useful text reminders. Installation comments point to clean workmanship and tidy job sites. A number of reviewers also appreciated that related plumbing or electrical concerns were identified during HVAC visits.
Nathan was a great service tech. There were some challenges during the service, but he handled it perfectly and had my furnace fully functional after getting new parts installed. A lot can be said about a company that supports their staff and clients. Legacy met that challenge.
Nick did a thorough job servicing my HVAC, and spotted some issues with my plumbing. Not an upsell, but a genuine issue we’ll have to address soon. I appreciate he has an eye for such things and I feel well-served by him. I look forward to working with Nick in the future and will recommend him, and Legacy/Hoffman Plumbing, to my friends.
Robert and his team were great. Jose and Miguel were there. Very professional and, most importantly, they did a great job. I don't think this was an easy install, but Robert managed an impressively clean solution. Absolutely recommend.
Grant was professional and patient. Clearly explained the issues and solutions.Thanks to Robert and Jose who completed the replacement and installation for the heater and AC nicely, they came on time and left the areas where are better than what they were before. No trash left behind and even examed if there is any small sharp object around the ground near where my car is. They are friendly, detailed and professional. ??
Always polite on the phone and act like they actually appreciate giving them our business. Love the reminders about their arrival times so you can do other things besides wonder when they are showing up. We have had Grant twice as he lives in the vicinity and he is always pleasant and professional, answering all our questions and going over all possible options so we can make the best decision for us. I would certainly recommend this company to anyone wanting excellent service.
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