Local HVAC contractor for repair, maintenance, and installation serving homes and businesses from a centrally located Richmond office.
Customers note helpful troubleshooting, courteous technicians, and updates throughout the job. The company services both residential and commercial systems and works to provide practical options when parts or replacements are needed. Scheduling is coordinated through the Richmond office, with communication on next steps and timelines.
Richmond and nearby Central Virginia communities; call to confirm service to your address.
Heating and AC repair, seasonal maintenance, system replacement and installation, heat pumps, troubleshooting and diagnostics, indoor comfort solutions for residential and light commercial properties.
Reviews frequently mention polite, communicative technicians who explain issues and offer temporary solutions when parts are on order. Many customers describe good workmanship on installations and repairs for both homes and businesses. A few comments note challenges with urgent after-hours availability, while most highlight fair pricing and clear updates during service.
Air-Pro has come out and done an excellent job on installations and repairs for my business. Very reasonably priced as well. Would highly recommend to any individual or business to use.
Not truly 24/7 emergency services.We used Air Pro (Walter) last October and we had a great experience and they were able to come out next day (even with us an hour out)We have no heat currently and the em heat temporary fix we were given (which was very helpful from Jennifer) cut out on us shortly after. Called the next day for an update and spoke with Lisa and she said that they had been talking and didn’t think they could get anyone out soon due to the drive. I told her I understood but we wanted to try to use them again since our experience was good last time. She then said that we would be paying for the 2 hours of driving (which is understandable but we were not charged for it last time) my stressor is- how long would she have waited to give us a call (it was 12pm the next day when I reached out) and tell us they couldn’t do it….prolonging getting someone out in general.
John is super easy going and polite. He was able to troubleshoot and give suggestions for us to get by until a part was ordered.
My husband and I are very very happy with the diagnostics and service work done at my mother’s home in Henrico County. Kevin diagnosed the problem and Mitch and his team came to repair the issue. We also asked them to service our HVAC system in Bon Air. We are pleased with the exceptional service provided by their technician Kevin.We appreciate the excellent quality of their work and their professional, courteous manner. Thank you so much from both of us ( Steve and Rity) and also from my mom, Ms. Vidal :)P.S. communicating with Tracy and Lisa about schedules and work to be done has been an absolute joy…. I actually look forward to calling Air Pro Mechanical because they are so kind :)
Air-Pro came out while my a/c was down and did a fabulous job. Kent, an estimator with them made sure to bring me a window unit until they had an opening. The installers did such a nice job of keeping us informed during the process and making it the least invasive they possibly could. i would recommend them for any services you may need.
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