Affordable Heating And Air Conditioning LLC provides HVAC repair, maintenance, and replacements for residential and light commercial clients in Salem. Office hours are Monday–Friday, 7:00 AM to 5:00 PM. Contact by phone at (503) 932-6344 or through the website.
Customers highlight clear communication, punctual arrivals, and follow-through after service. The company provides straightforward options and addresses issues without upselling. Work areas are left tidy and pricing is explained before work proceeds.
Primary service in Salem with reach into nearby Marion and Polk County communities.
Services include AC and heat pump repair, furnace repair, seasonal tune-ups, air conditioning and furnace replacement, thermostat replacement, and light commercial HVAC.
Reviews commonly mention prompt scheduling, courteous communication, and thorough follow-up after the job. Many note fair pricing compared with larger competitors and appreciation for clear explanations. Installation feedback cites on-time arrivals and good cleanup. A small number of reviews mention disagreements over diagnostics.
Fast appointment, but that was the only highlight. Came out "diagnosed" my issue as a coolant leak, however they did not do an actual leak test, so I suppose it's process of elimination? I accepted that maybe my unit was old an it may be time for a new one, however my heat isn't working now either, I'm no expert ( although I'm very handy with repairs) but that's why I called the "Experts". I suspect It was a bad diagnosis, but I paid the fee for diagnosis and got nothing in return but an educated guess? Thanks for nothing.**** Update**** After reviewing response from company, we were never given a written quote and after "91" days a follow up either.
So glad I called these guys! TL;DR version: go with these guys first, they were super nice and fixed my problem for a quarter of the price.When my AC went out, I initially called one of the "big" outfits in town to diagnose my problem. "Big" outfit charged $149 for the service call, told me I had a refrigerant leak, quoted me $1,500 to fix it, and squashed my stargazer lily in the process. I called other "big" outfits nearby, who said they they could give a quote, but they would have to do their own service call (more money down the drain).When I called Mike, he was very helpful and friendly right off the bat. He told me several things that could be causing the leak, did not require an extraneous "service call", and got one of his technicians out about a week later to fix the problem. Jacob was very courteous and efficient, and he had my unit operational in less than an hour. All told, my bill was about a quarter of the other quote. And he didn't squash my stargazer lily. I can't thank you guys enough!
Couldn’t be more impressed with the service I received from Affordable Heating & AC! From the first phone call to the final walkthrough, their team was professional, prompt, and incredibly knowledgeable.What really stood out to me was their commitment to customer satisfaction. They followed up after the service to make sure everything was running smoothly, which is rare these days. Mike is a man of his word.
I have had recent occasion to work with Mike. His demeanor was kind, patient and very knowledgeable. He was very generous with his time in helping me troubleshoot our pool heater and even followed up to make sure that everything was in good working order. I would not hesitate at all to utilize this company to service our pool heater. Mike truly cares and it shows!
My entire HVAC system went out in July, it was almost 20 years old. I had several estimates done and decided to go with Affordable Heating & Aiir. Their service and product is fantastic!They showed up on time, did exactly what was promised in contract, cleaned up everything after the install, and responded to a minor factory issue immediately at no additional cost. Thank you!
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