Local HVAC contractor providing repair, maintenance, and system replacements for homes and small businesses in Salem. Known for prompt scheduling, clear communication, and careful diagnostic work.
Clear explanations, prompt scheduling, and a focus on getting heat or cooling restored quickly during urgent weather. Local ownership and consistent communication from first call to follow-up.
Headquartered at 270 Elma Ave NE, Salem, OR 97301 and serving the greater Salem area.
Heating and AC diagnostics and repair, seasonal tune-ups and cleaning, new system installation and replacement, thermostat setup, and guidance on upkeep for reliable performance.
Recent reviews highlight fast response times, with several noting same-day or prompt visits during no-heat or AC issues. Customers frequently mention clear explanations, fair-feeling pricing, and courteous service. Workmanship and efficiency are praised, including successful repairs and an AC installation. Many reviewers call out reliable communication and punctual arrivals.
My furnace was acting up and Chris came out to take a look and diagnose within the same day of me calling. Very helpful and informative. Got things fixed right away. I really appreciate a company like this and I would recommend it to anyone. There’s a lot of HVAC options out there and it makes it hard to choose, but I’m glad I found this place because they clearly take customer service seriously and want to deliver on the best experience. I’ll be contacting them for any HVAC related work from now on
We had a great experience with Chris at Five Star Heating and Air Conditioning. He was professional, knowledgeable, and took the time to explain everything clearly. He showed up on time, worked efficiently, and made sure everything was running perfectly before he left. It’s hard to find contractors who are both skilled and honest, and Chris definitely checks both boxes. Highly recommend!
Heater went out during a cold stretch (20s at night) a Chris was very prompt and efficient with the work to repair our heating system. My son is about 3 years old, so getting the heat working fast was imortant and they understood that. Highly recommend for repairs or any maintenance.
I called this morning and Chris was able to come out. He was very knowledgeable about my unit. He check everything possible and found this issue and did some quick cleaning maintenance. He gave me recommendations of how to keep it up. I feel pricing was very reasonable. I personally thought it was gonna cost and arm and a leg. It's a family owned company. Chris was very friendly and explained everything he did. I 100% recommend his company for heating needs. I haven't used him for other but I am gonna call when its time to use my AC
Chris and Jocelyn are an amazing team, and do great work. Chris installed a new AC unit and made the process simple and easy. I would not hesitate to recommend.
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This business may offer free estimates for some services.
Emergency service may be available for urgent issues.
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