Woodward Heating, Air & Plumbing provides HVAC and plumbing services in the Salem area with weekday scheduling and an emphasis on clear communication. Technicians explain findings and options, and customers note reliable follow-up from the office.
Customers highlight prompt scheduling, thorough diagnostics, and straightforward quotes. Technicians explain repair versus replacement options and work within stated budgets. Many reviews note friendly crews and tidy work areas.
Headquartered in Salem, OR with service to nearby communities. Contact the office to confirm your location.
Heating and cooling repairs, maintenance, and replacements; heat pump and furnace service; gas furnace inspections; standard and heat pump water heater options; general plumbing service.
Recent reviews consistently mention quick response times, sometimes with same-day visits for quotes or repairs. Homeowners appreciate clear explanations, no-pressure recommendations, and pricing that aligns with estimates. Many note friendly, professional technicians and careful, tidy installations. Several reviews reference successful furnace troubleshooting and heat pump or water heater options presented upfront.
Excellent service the whole way through. Grabbed 4 different quotes for a new heat pump and these guys were several thousand $ cheaper, no pressure sales tactics, and didn’t try to upsell me at all. Great communication from Ray before and after the install. Super friendly and professional crew. Can’t say enough good things!
Man! Talk about quick service! I called their office mid-afternoon to request a quote. They would have someone available the next morning. Their guy was at my house less than an hour later.A quick look-around, some pressure testing and space measurements taken. Less than 30 minutes later, I was presented with quotes for a standard electric water heater or a heat pump water heater. Either could be installed the next morning.After a few questions regarding the energy savings offered by it, I opted for the heat pump version. A quick swipe of my credit card and I was told the install team would be at my house around 9:00 the following morning.I got a call at 8:30 telling me they were already sitting in my driveway!After less than 3 hours, the two installers (Mark and the young man who was interested in "talking cars" with me) were firing it up and explaining what I needed to know to operate the heat pump - allowing me ample opportunity to ask lots of questions.Both installers were very friendly, courteous, clean and efficient.Highly recommended. *****
I appreciated their availability to come out the same day. The tech worked on the furnace until he resolved the issue, which ended up being a bit complicated. Important to have heat in the dead of winter. Especially with littles in the house. So grateful for their service, and reasonable price! I’d definitely recommend Woodward, and will call on them for future HVAC needs!
We had a wonderful experience with the technician who came out to inspect our gas furnace. From the beginning, he was polite, respectful, and incredibly knowledgeable. He walked us through exactly what he was checking, explained the condition of our older furnace, and helped us understand when it’s still worth investing in repairs and when replacement starts to make more financial sense. His honesty and ability to explain things clearly made us feel confident in our next steps. Outstanding service — highly recommend. We won't be going anywhere else for any future repairs. Woodward is the best choice.
I am very happy with my Woodward experiences. They have worked well as a team to get my needs taken care of, respecting my budget. Definitely recommend!
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