Promax Service Group focuses on practical HVAC solutions for Bay Area homes, from efficient heat pumps and mini-splits to straightforward furnace and AC replacements. The team emphasizes communication, clean workmanship, and coordination with inspections Serving homeowners across Santa Clara, California.
Homeowners highlight clear communication, quick response times, organized scheduling, and tidy installations. The company is comfortable with whole-home heat pump projects, multi-head mini-splits, and rebate-friendly equipment. They provide estimates, explain options, and follow through on post-install questions Local experience that helps homeowners across Santa Clara, California compare a more region-aware provider.
Headquartered in Santa Clara, California and available across nearby South Bay communities. Contact the office to check current scheduling in your neighborhood.
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Services include: heat pump and mini-split installation, central AC and furnace replacement, ductwork upgrades, thermostat setup, system diagnostics, maintenance tune-ups, and heat pump water heater installation.
Recent reviews consistently mention fast response times and thorough communication via calls, emails, and texts. Customers describe clean, organized installations for mini-splits, central heat pumps, and heat pump water heaters. Several note help with estimates, city inspections, and rebate paperwork. Pricing is often described as fair or competitive for the scope of work.
I worked with ProMax to replace our central HVAC system. My experience with the ProMax team was exceptional. What stood out was their willingness to work with me to design a system that fits our needs, as well as their promptness, professional behavior and speed of execution.Our project involved removing the existing ducting from the crawlspace and adding new ducts in the attic along with a new Mitsubishi heat-pump-based central AC+Heat system. While other vendors said that we may be without heat for 3-5 days, the Promax team worked overtime to install the replacement within two days.Slava was also very patient while we were designing our system, sharing multiple choices, incorporating our feedback, and answering a ton of questions.Our household is very happy with the new system, and I strongly recommend Promax for your HVAC needs.
I usually don't like to work with structured companies when dealing with my home repairs. But Pro Max is that rare company that is actually there to support the customer, rather than put up a wall between me and the people working on my home. I felt I had the whole team working on my furnace.My furnace was not an easy fix. Response times were very quick.. They were more available than I was.. They were extremely communicative with emails and texts and follow up; always providing a phone number and a name, and always courteous and friendly. I had 5 or 6 phone calls back and forth with Nick one morning with questions and explanations and decisions.And they were truly professional in their craft. When the first part that they replaced did not fix the problem they applied what I had already paid to the cost of the next part and repairs. (Yes, I checked the price from other sources) These are people who really stand behind their work. Thank you, Max, Nick, Anna, and Kostas!
The Promax team gave me the best estimate for my Navien HPWH. Not only that the team is very good at communicating to ensure that my questions are asked, confirming appointments, and helping with my rebate applications. The team is friendly and did a great job with the installation. They came back to help me with the water heater menu and trying to setup the rebate.I highly recommend Promax for providing excellent service.
My experience with ProMax Service Group was excellent. I had a mini split air and heat installed and they provided professional, reliable, and affordable services. There were 4 mini units and main Unit outside. Very transparent, informative with all paperwork including city inspection. Thank you for your service.
ProMax replaced old furnace and air-conditioning unit with a new 4 head mini-split system. Slava did initial evaluation and estimate, he was very knowledgeable, experienced and was spot on on how linesets and other communications should be routed. Installation took about 2 days and was very clean and professional. I will highly recommend for any HVAC needs.
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