Moore Home Heating Cooling & Plumbing Services

We decided to call Moore Home Services after being disillusioned with our prior heat pump service provider. The phone was answered by a real person, not an AI robot, and we quickly had a service appointment for the next morning (Saturday). The technician, Adrian, showed up early in the designated time window at our house in Bodega Bay. He was truly nice and professional, and quickly earned our trust. Over the course of the next two hours he inspected, thoroughly cleaned, and documented our heat pump HVAC; far more thoroughly than any other tech we have had for any of the heat pump systems we have owned over the past 32 years. We had been referred to Moore by our neighbor, who is a realtor and is knowledgeable about many of the service providers in West Sonoma County. From today’s experience, the referral was right on and we are going to recommend Adrian and Moore Home Services to our neighbors for their HVAC needs as well. They were great.

The technician was very friendly & professional. He worked quickly & did not disturb us at all. I highly recommend Moore for any heating & cooling issues. Carlos is excellent technician & a great representative for Moore. This service was part of a service contract, meani g it was free. Service contract was well worth the cost

Moore Home Services is an amazing company! I had a major leak in the drain system under my kitchen sink. Thorndike Howe gave me several options; all at reasonable prices. I opted for complete replacement of the drain system. "TD" was quick, efficient and easy to communicate with! He was polite and took the extra time to cleanup thoroughly before leaving! Definitely a 5 star+ company!

My experience with Moore always has been a positive one. This time around the Technician did not have all the items that needed to repair some of the ducting on my furnace, and he did not clean it fully, actually suggesting that we should do some of the vacuuming ourselves. He also suggested some items to replace some absolutely not necessary and just one that might be necessary. I was surprised that he also told us that he was time to change the furnace when it’s working perfectly fine This is not the more that I used to work with and I have been a client for many many years

I just had a pleasant experience with a couple of Moore Home Services technicians. Unfortunately, we are looking at a 31 year old problem and it was not the fix we were hoping for, but dealing with these two professionals made it, again, pleasant. Sean was cordial and even disarming in his excellent manner. David made us aware of our options, didn't mind me trying to" bottom line" things right away, and he was unflustered by my nervous energy. Again, they both were appreciated professionals. Thank you Gentlemen! A+++. Moore of the same from Moore Home Services! After having a positive and exemplary experience with their staff, when dealing with our HVAC issues, we decided to go ahead and take advantage of their credit plan for installation of a brand new unit. This was a great value and we were given discounts for our Veteran status as well as our older age. The Installers arrived right on time, both young men were well groomed and presentable and could not have been more personable. They took about 3 hours for the whole job, including lining our vents and clean-up. Thank you so much to Michael and Edward. We are warm for the winter. You gentlemen have represented Moore Home Services with distinction and professionalism. - Scott, Santa Rosa, CA