Savannah Air Factory

I have had a maintenance contract with Savannah Air for apx 3 years. The HVAC Technicians are always on time, through, and polite. Malcom came this morning for our 3 month checkup. Her was professional. Knowledgeable and a great listener. I trust Savannah Air and would recommend them to friends and neighbors.

Savannah Air Factory prices fairly on top-notch systems, delivers great service, and does an excellent job on installations. Their bid on a 3 ton American Standard system was thousands of dollars less than others who sell and install HVAC systems frequently on Skidaway Island.They avoid "zip code" pricing!" Yet, the level of service and installation quality was excellent. They're customer focused and very dedicated to getting things done correctly. A particular note of stellar performance goes to James Roberts, a Service Technician who worked diligently to figure out a thermostat wiring issue in need of repair in order to get the new system installed properly. He worked with the primary installation team (including Dakota) and the American Standard service team to properly diagnose, then fix, the issue. Two words best describe him: smart and dedicated! Thank you and the entire Savannah Air Factory team for a job very well done!

We have been using Savannah Air Factory for a few years after a bad experience from a different service. We have had a few different techs show up and they all have been great. They always show up on time and they explain everything that they are going to do. The latest technician t show up was Malcolm and he did a great job. I will continue to use SAF as long as they are in business. The prices are fair, the technicians are knowledgeable, and scheduling with the office is a breeze. I recommend SAF to anyone who needs quality work for a reasonable price.

Savannah Air Factory was very fast to respond to my inquiry for service. I requested a service inspection to insure my unit was working well and ready for the year. James was my technician and he checked out all aspects of the unit. He then gave a full report on his inspection. This company will be at the top of my list for recommendations to other homeowners. Great communication and customer service!

I was sad when I learned my favorite tech had moved on from Savannah Air Factory (SAF). I had no idea how fantastic my new tech, Jawan would be. I've already requested him as my tech from now on. Jawan called when he was a half hour away to let me know he was on the way for our appointment. He greeted me with a gorgeous smile (and dimples) and took time petting my dog, who is generally wary of strangers coming to the house. He sensed Jawan was a good person, so that allowed me to relax as well. Jawan was extremely thorough, took pics of the items he found that needed to be dealt with, and checked in with me a few times to keep me informed of his next steps. After all he did, I'm confident my system is in top-notch condition. I highly recommend SAF, who had completely replaced my double units a few years back. Actually I wouldn't even consider nor trust another company to go through my house and yard unaccompanied. I sit and enjoy a coffee and let them do their work. I do have a maintenance contract where they come semiannually for inspections/needed repairs. They are excellent at scheduling and work well with me to find mutually agreeable times for service. My experience with their techs has been great, too. Always respectful, knowledgeable, and informative. Since the need for HVAC in Savannah isn't negotiable - beastly hot Summers and bone-chilling days in the Winter - save your mind and go with the best: Savannah Air Factory.