Ace Mechanical Heating and Cooling focuses on practical HVAC solutions for Springfield property owners. The team prioritizes clear diagnostics, timely repairs, and clean installations tailored to the home or business.
Customers frequently mention friendly technicians, quick turnaround, and thorough explanations of options. The team coordinates scheduling efficiently and follows up to ensure systems are operating as expected. Quotes are described as straightforward, with repair-versus-replace guidance when applicable.
Headquartered at 5043 Old Rte 36 in Springfield and serving surrounding neighborhoods and nearby towns in central Illinois.
Heating and cooling diagnostics, AC and furnace repair, complete system replacement, seasonal maintenance, indoor air quality solutions, light commercial HVAC, and related sheet metal and duct services.
Reviews highlight fast response, polite technicians, and clear communication from diagnosis through installation. Several homeowners note smooth full-system replacements and careful cleanup. A small number of reviews mention difficulty reaching the company for follow-up, but most feedback cites reliable scheduling and workmanship.
Tech was very friendly and professional today. He got the job done really fast too. I’m happy my landlord uses them for maintenance. Highly recommended
Well, at first I thought it was great but then when I needed to call him again, he ignored the calls after 23 times in a week and when he did change out the thermostat the first time turns out it was never the thermostat so I paid $215 for a thermostat that was not needed when it ended up being the motor was dying, but he didn’t wanna come out and check the motor when I called numerous times And then I sent a check not for the full amount but to make payments and they turned around and sent the check back to me because they want payment in full instead of a few payments without any reason as to why So it seems that sometimes they’ll work with you when they want quick cash and then when they have to come out and try to do something a little bit more tougher than they want to ignore you and then when you’re giving them money, they don’t want money but they want the payment in full, which cannot be done because I was actually paying someone else For the job that they actually did. Nobody likes paying For something that was replaced that wasn’t needed, but yet I’m being nice trying to send some money in a few payment plans and they’re just rejecting. The checks doesn’t show very business like Quality sad!Found out I need to read yelp more often for the same problems from this company… reviews on there are way different than here… must be fake reviews on this site. Double check there reviews on other sites they differ immensely.
Words cannot even explain how amazing Ace is. This company exemplifies the term customer service. From the evening John came out and diagnosed the issue and today when Josh and his crew installed our new unit, everything was again, just amazing!! Ace is now my go to company for everything HVAC. Thank you for everything!!!
Ace Mechanical has been our fist choice for HVAC and plumbing for over five years and they never disappoint. Everyone has a fantastic attitude and they work hard to get the job done. Just another great example of a local small business doing it right!
Over the summer my AC was having trouble and I was told it needed to be replaced by a different company, I decided to wait because winter was around the corner. Winter comes and furnace starts having trouble.I found Ace just by googling, and couldn't be happier that I did. Not only where they able to come out on a Sunday later at night to make sure we had heat overnight, their overall quote was much cheaper than others. In the summer I got a few quotes for just AC and Furnace, Ace quoted me for a more efficient Furnace, AC, water heater, and humidifier and were still cheaper than others.They were able to get me up and running within the next week and made the process very smooth. I can't recommend them enough!
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