Skip to content
FeaturedTaking CallsVerifiedHVAC Companies in St. Albert, Alberta

True North Heating and Cooling Inc.

Featured in St. Albert Today 5.00 (171 reviews)(780) 569-4100

True North Heating and Cooling Inc. provides heating and cooling services in St. Albert for home and business owners. Founded in 2013, it is family-owned and operated.

Business Highlights
  • True North is family-owned and operated.
  • True North is an authorized Lennox dealer.
  • The company says it is licensed, bonded and fully insured in St. Albert.
  • The company offers emergency service on evenings and weekends.
  • True North offers financing with flexible short- and long-term terms.

Service Area

St. Albert, Edmonton and surrounding areas.

Featured on ProsGrade. True North Heating and Cooling Inc. is one of 5 HVAC companies ProsGrade lists in St. Albert, Alberta.

Listing details

7 services listed, including Furnace installation, service and repair, Air conditioner installation, service and repair and Garage heater installation, service and repair. Open weekdays, closed on weekends. Rated 5.0 from 171 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How True North Heating and Cooling Inc. compares with the other 4 HVAC companies on ProsGrade in St. Albert, using public Google ratings and review counts.

  • Ranks in the top quarter of the 5 St. Albert HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, at or above the 4.9 average of other St. Albert HVAC companies on ProsGrade.
  • Has the most Google reviews (171) of the 5 St. Albert HVAC companies on ProsGrade.
  • One of 4 St. Albert HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

7 services
  • Furnace installation, service and repairLennox furnace installations; repairs for all brands.
  • Air conditioner installation, service and repairAll-brand central-air maintenance, service and repair.
  • Garage heater installation, service and repair
  • Hot water tank installation, service and repairAtmospheric, power vent and power direct vent.
  • Humidifier installation, service and repair
  • Thermostat installation, service and repair
  • Indoor air quality products: installation, service and repair

Reviews

What customers say

Customers praise the team’s professionalism and the installers’ skill. One customer describes an air-conditioner installation as clean and smooth; the same customer says a furnace technician was sent the same day.

Customer Reviews

Yi Zhang

Working with True North for 2 time, an AC install and a furnace repair. For the AC install, Corey did an thorough estimate in house, recommended the correct size of the AC. The whole process was smooth and not pushy at all. Was impressed by the professionalism by Corey, compared to some other quotes I got. The whole process was smooth, Carmal helped a lot arranging the installation, payment and etc. The installation process was clean, tidy, smooth and flawless. Tech's were attention to details. The AC has helped to keep the wife and kids comfortable for the past summers. Recently had my furnace fixed, Courtney helped to send a tech in the same day. Chris was really knowledgeable and sharp. By looking at how Chris fixing the issue, you can tell his target is to fix the issue, rather than selling unnecessary parts like some other company might do. So impressed by the expertise and the integrity of Chris and the company. Also did a Furnace and Humidifier tune up, all parts are tested and tuned to the manufacture spec. (Was lucky I did the tune up, as my humidifier was not even set up right and was not even working before.) Bet you can count on True North, to keep the furnace and AC working, to provide heating and cooling for your family.
View full reviewShow less

courtney hoyle

We had our new furnace and a/c installed this past November and were so impressed with the entire team at True North. The installers Andy and Trevor did an amazing job with everything. Our basement used to be so cold and now it is so toasty warm and we are able to hang out down there in the playroom with our young children more often. If i could give 10 stars I would! If you want a business that takes care of their customers and then definitely recommend calling True North!
View full reviewShow less

Shelby Karmaznuik

A truly fantastic company. We recently had a furnace, hot water tank, air conditioner and humidifier installed in our home and we were blown away by the experience. True North provided both an exceptional product and exceptional customer support. We feel blessed to have such a wonderful locally-owned company in St. Albert.
View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

We'll email you a link to confirm your review. It's only sent in once you click it.

Frequently Asked Questions

Does True North Heating and Cooling charge for initial diagnostics?

Initial diagnostic time is offered at no additional cost for furnace and air-conditioner repairs.

How often does True North recommend furnace and air-conditioner tune-ups?

It recommends a furnace tune-up once a year and an air-conditioner tune-up once a year, preferably in spring.

What part does True North prioritize when a specific furnace component is needed?

It prioritizes obtaining the OEM part rather than using a universal part.

What is included in True North’s new air-conditioner installations?

New installations routinely include a TX valve, which adjusts to the unit’s needs.

Are estimates for furnace installation free?

True North offers a free estimate and notes that each home is different.