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Pacific Heating & Cooling

Top Spot in Tacoma Today 4.90 (6,913 reviews)(253) 785-4821

Pacific Heating & Cooling

Pacific Heating & Cooling is a heating and cooling contractor based in Tacoma. It serves the Greater Tacoma area with HVAC and plumbing services, including water heaters.

Business Highlights
  • Family-owned and locally operated.
  • The company lists license numbers PACIFHC740KM, PACIFHC798DR and PACIFHC765MZ.
  • Club members receive 24/7 emergency support, no after-hours fees and front-of-the-line scheduling.
  • It offers two-hour arrival windows and one-day installs.
  • The company offers a 100% satisfaction guarantee.
  • Financing options are available.
  • Club membership includes seasonal tune-ups and friendly reminders.

Service Area

Tacoma, Puyallup, Olympia, Gig Harbor, Enumclaw and Kent.

Featured Local Business

Pacific Heating & Cooling is one of 11 HVAC companies ProsGrade lists in Tacoma, Washington.

Featured
Featured on ProsGrade
Listing details

11 services listed, including Heating, Heat pumps and Cooling. Open 24 hours, 7 days a week. Rated 4.9 from 6,913 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Pacific Heating & Cooling compares with the other 10 HVAC companies on ProsGrade in Tacoma, using public Google ratings and review counts.

  • Ranks in the top 10% of Tacoma HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other Tacoma HVAC companies on ProsGrade.
  • Has the most Google reviews (6,913) of the 11 Tacoma HVAC companies on ProsGrade.
  • One of 11 Tacoma HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Listed as open 24 hours daily.

Services Covered

11 services
  • Heatingfurnace, hybrid and ductless system installation; repairs and annual maintenance
  • Heat pumpsinstallation and replacement
  • Coolingair conditioners, heat pumps and ductless systems; installation, replacement, maintenance and repair
  • Indoor air qualitywhole-home air purification and filtration; humidity control and dehumidifiers
  • Air duct serviceswhole-home duct and dryer-vent cleaning; duct sealing
  • Water heatersrepair and installation
  • Burst and leaky pipe repairleak detection and diagnostics; frozen-pipe and water-line repair
  • Clogged drainsdrain inspection and clog repair; cleaning for kitchens, bathrooms and floor drains
  • Plumbing fixture installation and replacementtoilets, kitchen sinks, garbage disposals, showers, valves, faucets and drains
  • Toilet, sink and faucet repairrunning toilets and leaky faucets
  • Water filtrationwhole-house systems; installation, repair and maintenance

Reviews

What customers say

Recent reviews praise punctual, professional service and technicians who explain their work clearly. Customers also describe thorough maintenance inspections and useful walk-throughs of newly installed systems; one customer says a technician quickly confirmed a diagnosis and installed a thermostat that resolved the issue.

Customer Reviews

Dan Sparkmon

Christian provided outstanding service during our recent furnace tune-up. He was punctual, professional, and extremely thorough in his work. He took the time to carefully inspect every component, explain what he was doing, and ensure everything was running efficiently and safely before he left. What really stood out was his recommendation to install a surge protector to safeguard the furnace’s critical components. He clearly explained how power surges can cause costly damage and how this simple addition would help protect our system long-term. I truly appreciated his honesty and proactive approach. Christian’s expertise, attention to detail, and commitment to doing the job right gave me complete confidence in my heating system. I highly recommend him to anyone looking for knowledgeable and trustworthy service.
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Meredith Zugelder

Benicio was fantastic! I just purchased my home and he completed my initial HVAC maintenance. He provided a very thorough inspection report and took the time to explain everything clearly. He arrived exactly when expected, worked quickly and efficiently, and even walked me through how to operate my system so I’d feel confident using it. Excellent service—highly recommend Benicio!
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Gabrielle K

The team that installed my furnace and AC unit was great. Justin and Yevgeniy were very helpful and spoke to me in layman’s terms to help me understand the problems, process, and how to use all parts of the new install. Justin came by to check on the job and was very communicative and polite. The team was extremely professional and made me feel comfortable during the whole process.
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Mike Moore

Yev, Jareth, and Aaron were my installers and they did an excellent job installing my new gas furnace and AC unit. They arrived on time and were very professional throughout. After the installation was complete, Yev did a great job explaining the components of the new systems, how to operate both systems, and ways to maintain both systems. Overall, I was very satisfied with Pacific Heating and Cooling, and I highly recommend their services.
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Christopher Brugman

Matt Storset was the best tech we have ever had. Confirmed the diagnosis quickly, answered all my questions, and installed the new thermostat very quickly. It works GREAT and the issues were solved. He was also great to chat with about Jordan’s, BMX, and the good ole days. Hope we get to work with him again.
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Frequently Asked Questions

How does Pacific Heating & Cooling locate hidden pipe leaks?

Its plumbers use equipment to locate the source when a leak is hidden behind walls or ceilings.

How long do plumbing fixture installations take?

Most plumbing fixture installations and replacements can be completed in one day.

What warranty does Pacific Heating & Cooling provide on water-filtration equipment?

For regularly priced water-filtration equipment, the company lists a 3-year labor warranty and a 10-year parts warranty; annual maintenance is required to keep coverage active.