Kenny's Air Conditioning & Heating Services, Inc.

Kenny’s Air gave us the best-priced quote and the fastest turnaround for installation. We had already gotten multiple quotes from other companies, and most of them felt like the same script: higher prices for what I considered more “budget” equipment, weaker warranties, and a lot of sales-y “let me call my manager/owner” negotiation tactics and add-on gimmicks. Kenny’s Air was the opposite. Straightforward, no pressure, and no nonsense. They were actually our first quote. They showed up on time, asked what we wanted, gave advice that matched the research I’d done, and provided pricing quickly without dragging things out. A few weeks later our older system (almost 12 years old) finally gave up, likely the ECM module, which had it running continuously while power was on. At that point we were ready to move forward to avoid an expensive repair on an old system. Bianca was extremely helpful through email, including updating the quote when we realized the original air handler wouldn’t fit our closet space. She got us scheduled fast (about two days out), which we really appreciated because Florida winter is almost over. Install day took all day, which is exactly what I wanted. Everything I read said modern systems are only as good as the installer, and the Kenny’s Air crew proved that true. They were professional, polite, careful, and took their time doing it right. They tested everything thoroughly and had the system running and confirmed before they left. We’re very happy with the result. We went with a Rheem two-stage heat pump and a two-speed air handler, and despite other companies telling us it “wouldn’t make a difference,” the comfort improvement is already noticeable. More consistent temps, less aggressive cycling with more humidity control especially at night, and it keeps up much better on warmer days. The heat pump heat feature is also quite great for this last crazy cold front (and future ones) we just had. We're hoping to save a little bit on efficiency too. My husband and I are both healthcare (ICU nurse + pediatric NP), and after a long shift the last thing we want is to come home to a house in which we can't stay comfortable. Kenny’s Air delivered. We’ll be setting up routine maintenance with them and I’ve already recommended them to a neighbor and a coworker.

Our AC stopped working the day before Thanksgiving. I called so many places, but no one was available that late in the day, except Kenny's. They were kind, courteous and knowledgeable. Even though they had to wait for a part, they made sure that we had AC. Javier, Anthony and a third guy whose name we can't remember saved Thanksgiving! When they replaced the control board, they did a great job. Highly recommend!

This was part 2 of my annual service. In June Evan completely serviced my air conditioner. He hosed the entire inside which had not been done in over 10 years if ever. It even sounds better. With part 2 the furnace (I’m from Chicago) was cleaned and flushed and a new filter (I supplied) was installed. Very nice and patient service man. Answered all questions and put up with many management rules. Kenny’s is #1 in my book.