REM Air Conditioning of Tampa

EDIT TO ADD: After leaving my previous review, I got a call from their manager who offered me a refund on the "repair" part of the job, so I only paid for the service visit, which I think is really fair. I appreciate them taking the time to make sure customers are happy with their service, and I think it says a lot about the way they do business that they called after a less than stellar review. Definitely lots of respect from me, and I've changed my review to reflect that. If I had an issue again, I would probably give them a call. PREVIOUS: I called because my unit wasn’t turning on, they said the service call would be $110 and if there was a repair the fee would be waived if I went ahead with it. Fair. It turned out a breaker needed to be reset (I didn’t know where it was). He flipped the switch and reconnected my thermostat, then told me it cost $240 (he didn’t quote me before flipping the switch and plugging in the thermostat). I get that labor is expensive, but it felt like a bait and switch for a hour job. They might be fairly priced for actual repairs, but I won’t be calling again.

We’ve been using REM Air Conditioning for years, and they continue to impress us with their outstanding service. Our technician, Bobby, was extremely knowledgeable and took the time to explain everything clearly. He made thoughtful recommendations about what we needed without any pressure. REM has always been reliable, professional, and honest - qualities that are hard to find these days. We highly recommend them to anyone looking for dependable AC service!

I have been using REM Air Conditioning of Tampa for service and maintenance for years. They are reliable and professional. Today Christopher came out to do regular maintenance and provided excellent, efficient service. He went above and beyond even cleaning the exterior unit. Highly recommend them!

Chris is wonderful. He’s always so helpful and shows me how things are supposed to work and how to properly maintain my system. He’s helped me in the dead heat of the summer and in the frigid times of winter with all my HVAC needs. I couldn’t thank him enough. He is so friendly and loves my dog too. I called this morning and they were able to have Chris come out today and get everything taken care of.

Had a great experience with Christopher who came out to do my A/C maintenance with REM Air. I have used them for 3 or 4 years now and they have kept Ol' Bessie running great! Christopher was very polite, clean, and quick. He came out when he said he would and didn't pressure me to replace or buy anything unnecessary. His handwriting is impeccable...I hate it when I can't read the paperwork. Well done!