Glass City

Great and professional customer service throughout the entire process. Very reasonable price for my new furnace and it's working amazingly ??. They didn't try to upsell me or overcharge me. Installers were very neat, clean and kind. It was an overall great experience. Keep it up Glass City A+

I can’t say enough good things about the quality of service I received from Glass City. From start to finish, they were professional, courteous, and genuinely helpful. After dealing with other companies that were rude and immediately tried to push me into buying a brand-new furnace, this was a huge breath of fresh air. Instead of trying to sell me something I didn’t need, Glass City took the time to actually diagnose the root cause of the problem. They clearly explained what was going on and walked me through several different options to resolve it. Their knowledge, honesty, and understanding really stood out. It was obvious they cared about fixing the issue the right way—not just making a sale. Highly recommend them if you want straightforward, trustworthy HVAC service.

Glass City helped me quickly and when i needed them most. When I called for a new furnace they came out to give me an estimate the next day. The price was perfect for my budget so I asked them to install and they came in the next day and knocked the job out in 3 and a half hours.

Glass city hvac recently installed a new furnace into our home replacing the old carrier that they installed almost 25 years ago. Great company to do business with! They have the best prices, warranties and professionalism compared to other hvac companies.

Glass City HVAC has been a good company our family has had the pleasure of dealing with since becoming homeowners. In the 3 years we've used them we've found them to be polite and trustworthy. One of the things they do very well is keep a running history of your furnace. They keep notes, share their notes with you, write notes on the furnace itself. Everyone involved is in the know on how the furnace is doing. This might not seem like a big deal but our previous HVAC company didn't do this so we have no history of carbon monoxide readings from before three years ago on that particular furnace. (I believe we had the other company for 3 or 4 years before we first had Glass City come by.) Recently we got our furnace checked up for the fall and the CO reading was too high. Because of the detailed history Glass City HVAC kept along with other fixes we knew a new furnace was coming in the near future. We could see the trend as the CO got a little higher each fall. I didn't feel like I had to just take them at their word because the technician would show me on their handheld detector the actual CO reading each time we had it checked up. Scheduling, installing and payment for the new furnace was pretty seamless and was done just a few days later. They are on time or early for the most part. I believe only once they were late because they were finishing up with another job beforehand. Overall, we would recommend them if you are looking for a trustworthy HVAC company.