Cozy World Inc.

I had an excellent experience with Cozy World. I received a very reasonable price on a new furnace and heat pump. Dianna provided exceptional communication and support throughout the process, including assistance with the rebate. Saeed and his partner did an excellent job with the installation. Overall, I am very satisfied and would absolutely recommend them. Thank you!

I first bought a furnace from Cozy World about 16 years ago and just upgraded to a new, more efficient model. I had been using another company for maintenance and got a quote from them for a Lennox furnace, but when I checked my old paperwork and saw that Cozy World had installed the original one, I decided to call them. I am so glad I did. They recommended the exact same model for about 25% less than the competitor’s price. The installation was right on schedule, done perfectly, and they added a great new Lennox electronic thermostat that I can control from my phone. They left the furnace room spotless and took away the old unit and all materials. What really impressed me is that Fred, whose name was on my original receipt 16 years ago, is still there, which says a lot about the company. Cozy World is efficient, professional, and a pleasure to deal with. I will be using them for my furnace and air conditioning service going forward. Highly recommended!

Our furnace was recently red tagged and deemed unfit to operate so we were unexpectedly searching for new equipment. We got quotes from multiple companies and Cozy World provided the best appliances and lowest costs with no pressure tactics. Saeed was the lead installer and he was professional and courteous throughout the day. They put mats down to protect the finished floors and nicely cleaned up everything when the work was done, including removal of all the old appliances and sealing exterior holes no longer in use. The work was completed in one day and Saeed took the time to thoroughly walk us through how to use the new appliances. Cecelia at the office also deserves a gold star for her efficiency and friendly demeanour! From the beginning of the quote process to the end of the process with finalizing our rebates, she was on task immediately. She explained the process simply, making it hassle free. Thank you so much. Our new furnace and heat pump are working well and so quietly. Can’t wait to see our energy savings on our next gas and hydro bills. Thank you to the team at Cozy World.