Pro Business

Tri City Heating and Cooling Inc

Waterloo HVAC Companies
Ranked #10 in Waterloo | Grade B-
4.90 (119 reviews)

Tri City Heating and Cooling Inc

Tri City Heating and Cooling Inc provides practical HVAC solutions for homes and small businesses in Kitchener and the surrounding Tri-City communities. Services include installation, replacement, maintenance and repairs for heating, cooling and ventilation systems, with a focus on clear communication and neat workmanship.

Why Homeowners Choose This Business

Local service with straightforward scheduling, prompt communication and careful workmanship. They provide options that fit the home and budget, and aim to keep systems running safely and efficiently.

Service Area

Kitchener, Waterloo, Cambridge and nearby communities in the Tri-City region.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours as listed on Google; call to confirm emergency availability.

Services Covered

  Renovation Services
  Furnace Installation
  Furnace Repair
  AC Installation
  Maintenance
  AC Repair
  Installations
  HVAC Maintenance
  Repairs
  Heat pump installation
  Ductwork and Ventilation
  Thermostat Replacement
  Indoor Air Quality
  Light Commercial HVAC
  HVAC Diagnostics
  Seasonal Tune-Ups

Heating and air conditioning installation and replacement, furnace and AC maintenance, diagnostics and repairs, ventilation and indoor air quality solutions, and light commercial HVAC service.


Recent Reviews

4.90

(Based on 119 reviews)

Customers consistently note responsive scheduling, tidy installations and courteous technicians. The company maintains a strong average rating on Google with feedback highlighting clear explanations and reliable follow-up.

Excellent service and not just saying this. From the reception picking up phone. She was nice and honest. Even going out her way with finding the right tech for my complicated/specialized issue before committing with me. To the technician Kevin being also professional, honest and knowledgeable with his work.

I can’t say enough great things about Tri-City Heating and Cooling! Our old furnace stopped working on the coldest weekend of the year—Saturday evening, of course—and we were incredibly stressed about what to do. We called Tri-City Heating and Cooling, and they came out right away.
They quickly assessed the situation and clearly explained our options: repair the existing furnace or replace it with a new one. Because of the age of our furnace, they didn’t have the necessary parts in stock and it would have to be ordered. They were upfront that, either way, we would have to wait until Monday since suppliers were closed for the weekend. We really appreciated their honesty and transparency.
What truly impressed us was that they didn’t just leave us to figure it out. They went above and beyond by bringing back multiple space heaters and placing them throughout our home to make sure our family stayed warm until the work week. That level of care and consideration meant so much to us.
We decided to move forward with a new furnace. True to their word, they contacted us first thing Monday with pricing, and by Tuesday morning their team was there installing our new system. The installation was smooth, professional, and efficient.
From their responsiveness and transparency to their genuine concern for our comfort, Tri-City Heating and Cooling exceeded our expectations at every step. If you’re looking for a company that truly takes care of its customers—especially when you need them most—look no further. Highly recommend!

I have had a wonderful experience with TriCity's services. Their technicians are willing to visit my home on a stormy day (on the same day I called the company). They are patient and clearly explain what issues my furnace has. They also addressed my concerns satisfactorily. Prices are reasonable.

We were so pleased with the service of Tri City Heating and Cooling! We've recently done a main floor reno, and needed some finishing touches. Everyone we dealt with was professional, efficient, and skilled. Ketely and Sam worked hard to complete the project. Jaunita in the office was helpful and let us know exactly when they would be arriving. I highly recommend this company!

Google Review
Rebecca Dal Bello on Tri City Heating and Cooling Inc

We woke up without heat just before this years first snow fall was about to hit. The team at Tri City Heating and Cooling Inc were extremely quick to respond and get things fixed for us. From same day quote to next day install, we weren’t left without heat for long, and that was all thanks to them. Tom & Ethan helped with the install and they were nothing but kind, professional, knowledgeable and quick. The space around the new furnace was left cleaner than when they started & everything is working great! From start to finish the service & execution was flawless. Can’t recommend this company enough. Hire them - you won’t be disappointed. Thank you, Tri City!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

They are based in Kitchener and regularly work in the surrounding Tri-City communities. Service commonly includes Waterloo, Cambridge and nearby neighborhoods. For locations outside this area, call to confirm availability.

Yes, they handle full-system installation and replacement. The team can review system sizing, efficiency options and timelines before work begins. They also remove and dispose of old equipment when replacement is required.

You can request service through their website or by calling the main number. After submitting a request, the team will follow up to confirm details and scheduling. Urgent needs are best handled by phone.

They provide seasonal tune-ups for furnaces and air conditioners to help improve performance and reliability. A maintenance visit typically includes inspection, cleaning and basic adjustments. Any additional repairs are discussed before work proceeds.

They assist small and light commercial spaces with heating and cooling needs. Availability can depend on system type and size, so sharing equipment details when you call helps determine next steps. Site visits can be scheduled for quotes.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.90 (119 reviews) Pro Business
Address
251 Arnold St Unit B, Kitchener, ON N2H 6E8, Canada, Kitchener, ON N2H 6E8
Phone
Business Type
general_contractor

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