Local HVAC company providing repair, maintenance, and replacement with an emphasis on prompt scheduling and clear communication Serving homeowners across Waxahachie, Texas.
Responsive scheduling, clear communication about findings and options, and workmanship that focuses on getting systems running reliably. Local service with consistent follow-through from initial call to completed repair or replacement Local experience that helps homeowners across Waxahachie, Texas compare a more region-aware provider.
Waxahachie, Texas and surrounding Ellis County communities.
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Diagnostics and repair for AC and heating systems, seasonal tune-ups, capacitor and component replacement, refrigerant checks, thermostat replacement, system replacement/installation, and airflow and comfort troubleshooting.
Recent reviews highlight quick responses, including late-day and next-morning scheduling. Homeowners note punctual arrivals, clear explanations of issues, and transparent options for repair or replacement. Many mention swift fixes for common AC failures and courteous, tidy work. Pricing is often described as reasonable or competitive.
I recently had my AC serviced by and I couldn’t be happier! Eric was punctual, knowledgeable, and took the time to explain everything. They diagnosed the issue quickly and had my system running smoothly in no time. Exceptional customer service and competitive pricing. Highly recommend!
Found these guys when looking for a LOCAL contract. Page said they closed at 10pm and it was 945pm. Called anyway expecting to get voicemail. To my GREAT surprise they answered and were able to come out the following morning at 9am. Showed up on time and ready to fix the issue. Found the issue quickly and got the parts ordered so Monday would be quick and easy. And it was just that. Showed up at noon Monday replaced a valve recharged a little bit of refrigerant and house is cool again. I would highly recommend this small local company they are awesome!!
Fast, reliable service. Attempted to get manufacturer to honor the warranty. Responded to our first call the same day. Repairman was informative and explained the issue, provided options and completed his work quickly and neatly. Will definitely use again when needed.
Our AC unit’s capacitor went out over the weekend. Called 1st Gen Monday morning and Eric came out diagnosed the issue and provided reasonably priced options. By mid morning, our house was cool again. Very respectful, thorough, and professional. I would recommend Eric and 1st Gen if you’re having any sort of AC issues.
Eric and his crew were amazing! My A/C went out on Monday and one of my neighbors recommended 1st Gen. I called around 4:30pm and Eric was at my house within 15 minutes. He confirmed my A/C coil was out and explained my options. He even called to find out if it was still under warranty. On Tuesday, I told him I wanted to get the entire attic unit replaced, and on Wednesday morning they were at my house at the scheduled time ready to go! He even honored my request for the brand of unit I wanted. He warranties his work, the crew cleaned up before they left, and Eric explained everything to me throughout the process. He even showed me pictures of what was broken. Did I mention they did all this while it was pouring rain outside & COLD!?! 1st Gen's prices are also the best! Out of 3 large company quotes, Eric's price was about $2K less! Once they left, Eric registered my new system for me, ensuring my warranty was activated. Such nice guys and AMAZING customer service. I can't recommend 1st Gen Heating & Air enough! 10 outta 10. A+. 10 stars. 100%.
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