Hopkins Air Conditioning provides HVAC installation, replacement, repair, and maintenance with a focus on clear communication and timely scheduling. Technicians explain options, review costs before work begins, and ensure the system is operating properly before leaving.
Customers cite quick scheduling, on-time arrivals, clear explanations, and respectful workmanship. Install crews clean up thoroughly and walk homeowners through thermostat and system operation. Follow-up support after installation is noted as prompt.
Headquartered at 5403 N Haverhill Rd #231 in West Palm Beach and serving homes and businesses across Palm Beach County and nearby communities.
Services include AC replacement and installation, air conditioner repair, seasonal maintenance and tune-ups, heat pump service, thermostat install/setup, ductwork repairs, and indoor air quality solutions such as filters and UV options.
Recent reviews highlight fast turnaround for AC replacements, often within a day or two, with sales staff described as responsive and knowledgeable. Installation teams are repeatedly noted for punctuality, clear communication, and leaving work areas clean. Several customers mention helpful walkthroughs of new thermostats and quick follow-up visits when issues arise. Pricing and quotes are described as competitive and clearly explained.
I meet with Colson on a Monday and my HVAC unit was installed on Wednesday. Colson was very professional knowledgeable, available and responsive to all of my questions and concerns. I received quotes from several different companies and they beat and exceeded my expectations. The great service didn’t just end with Colson, the HVAC installers arrived on time, explained everything pertaining to the job in details and walked me through the project every step of the way. The work area was left spotless. I was so impressed when the installer took the time to remove his shoes before entering inside my home. Hopkins air is the way to go for all of your HVAC needs.
Went with them for an AC replacement and cant recommend them enough for the whole process from the sales call to the install to the service and maintenance. From the getgo they worked to get our business. When our AC died unexpectedly they still offered a deal and showed up the next morning to put in the new one. Install folks were a breeze to work with and a couple months after the install we had an issue...they showed up 45 min later to take a look at it. It was cold during the install so they topped off the coolant. We had our first maintenance today and they notify you of who is coming and when they are going to be there. The tech went above and beyond checking everything and making sure we were happy. For AC the peace of mind is worth it. We talked to alot of people too but these folks consistently went above and beyond. That has continued after the sale.
The salesman, Colson, was prompt as scheduled, knowledgeable, and very polite. The installation went as promised. The two installers, Gadrian and Andres arrived on time. They were both very polite and knowledgeable wasting no time installing the system and describing the installation to me. They left the site clean and explained the new thermostat to me. I have lived in Florida for 50yrs and I can say with no reservation that thus company was the best I have ever dealt with. Everyone was polite from top of the chain to tge installers. Thank you, Hopkins for making this an experience for my record books!
The quality, efficiency, and care that went into completely replacing my AC was unbelievable.I signed for the replacement Saturday, and they were ready early Monday morning! The job required extra attention as they had to entirely disassemble the new air handler AND the old one in order to remove/install them from within the attic. I don’t know anything about installing AC units but I imagine my setup was a nightmare of a job. But Andres and his colleague handled it with grace and put on a masterclass in AC replacement. I genuinely can’t thank them enough.Seriously, if you need your AC repaired or replaced. Give Hopkins a call.Yeah … AC work always has an annoying price tag associated with it. But cheap AC isn’t good. And good AC isn’t cheap. With that said, they were flexible on some components and even threw in extra products and services for free. At the end of the day it's worth every penny. It’s quality equipment that was installed by highly skilled professionals.Overall a top notch experience - highly recommend!
Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. ??
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Emergency service may be available for urgent issues.
Seasonal cooling system inspection and tune-up.
No-obligation estimate for AC replacement.
Discounted service call for new customers.
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