Propel Heating and Cooling is a Whitby-based HVAC company noted by customers for efficient troubleshooting, clear explanations, and careful installations of heating, cooling, and hot water systems.
Customers note quick scheduling during no-heat calls, organized and tidy installs, and technicians who explain issues and solutions. Work is described as efficient, on time, and carefully finished.
Whitby and nearby communities within the Durham Region.
Services include furnace repair and installation, air conditioning repair and installation, hot water tank replacement, and seasonal maintenance and tune-ups.
Reviews consistently mention fast response during no-heat emergencies and same-day furnace repairs. Homeowners praise clear communication, punctual arrivals, and tidy, detail-oriented installations. Many mention seamless furnace and AC replacements completed as scheduled.
Excellent service from start to finish. The technician diagnosed the issue with our furnace and repaired it the same day. Quick, professional, and very efficient. We really appreciated the prompt service and would definitely recommend them.
Propel (Dylan and AJ), have been looking after my home heating and cooling needs for the past couple of years, and I am very pleased with their service. Up until one week ago I had only had routine maintenance done, but then one very cold morning last week, I awoke to no heat. I called Propel at 7:15 am, and by 9 am they were at my house beginning to work on the problem. They had the furnace working again within approximately half an hour. It was only a band aid fix, Dylan explained, and a new part had to be ordered. Within 3 days it was ordered, the guys came back and installed it.Dylan and AJ are both professional, informative, and respectful of my home. They are also very kind, and caring. I know I can count on them for great service.
I had an excellent experience with Propel HVAC. They were incredibly efficient and responsive, especially during this extremely cold weather when quick service really matters. They arrived promptly, assessed the issue right away, and got to work without any delays.The team was very knowledgeable and took the time to clearly explain the problem and the solution. It was obvious they knew exactly what they were doing. The repair was completed quickly and professionally, and everything was left clean and in great working condition.In freezing temperatures, reliability is everything, and Propel HVAC truly delivered. I highly recommend them to anyone looking for fast, professional, and trustworthy HVAC service.
Propel Heating and Cooling installed a new hot water tank and a new furnace in my home. I cannot say enough good things about Dylan and AJ.They were pleasant, honest and answered every question I had. They arrived on time as scheduled and worked diligently. When the job was completed, they reviewed everything with me to ensure that I was happy with the job. They are very detailed and took their time to make sure the job was done correctly and everything worked perfectly.It is such a nice change to have a local small business complete the work where I felt heard rather than a big company where I am only a numberI highly recommend this company to anyone who needs HVAC work done in their home. Dylan and AJ are simply the best !!!
We recently had our new furnace and AC installed by Propel Heating and Cooling, and we couldn’t be happier with the entire experience! Dylan and AJ were incredibly professional and meticulous in their work. Everything was done neatly, efficiently, and right on schedule, exactly as promised.Unlike some of the big-name companies that charge higher prices but often fall short on service quality or timelines, Propel delivered with accuracy and reliability from start to finish. They even went the extra mile by replacing a pipe on our water heater free of charge, something you rarely see these days!The furnace and AC units they installed are top quality and run so quietly you can barely hear them. Overall, this is the kind of honest, professional service every homeowner hopes for.?? We highly recommend and personally promote Propel Heating and Cooling, Dylan and AJ truly set the standard for excellent workmanship, reliability, and customer care!
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