Local HVAC contractor in Wilmington handling replacements, repairs, and maintenance with attention to communication and follow-up. Technicians are noted for neat work and clear explanations during estimates and service visits.
Clear communication from estimate to follow-up, attentive technicians, and tidy job sites are frequently noted by customers. The company handles both replacements and ongoing maintenance, with scheduling coordinated by a local office. Estimates are described as detailed, with options explained before work begins.
Wilmington and nearby communities in New Hanover and surrounding counties; call to confirm service to your location.
Heating and air conditioning installation and replacement, AC and heat pump repair, furnace repair, HVAC maintenance/tune-ups, thermostat and controls, ductwork and airflow checks, indoor air quality assessments, and dryer vent cleaning.
Reviews regularly mention professional, courteous technicians who arrive on time and explain options clearly. Many customers describe smooth full-system replacements completed on schedule, with cleanup afterward. Several note thorough maintenance visits and follow-up checks. Pricing is generally seen as fair for the workmanship, with a few comments that clarity and quality justified costs.
I have used O’Brien for years. They replaced an entire HVAC system in my previous home, have serviced the system in my current home, and most recently cleaned my dryer vent. Jeremy went above and beyond to ensure both the vent and the dryer were completely free of lint. Every experience with their team has been professional, thorough, and reliable. They consistently provide great service and have never disappointed me. I would highly recommend them for your home service needs.
O'Briens Service Company did a fantastic job on replacing my HVAC system, only took a day in a half to complete. The whole team worked diligently with total professionalism. A couple of days later they had an inspector come in and check all the work that they had done, Michael Russell also came by for a follow up. The whole team was very personable and when they finished their job they cleaned up like no one was ever here. Great job O'Briens!!
O’Brien’s Technician David Bettencourt provided outstanding service for the repairs and replacement parts I needed with my kitchen area. He was prompt, courteous, thorough, highly skilled and knowledgeable. Was completely impressed by his professionalism and would highly recommend this Technician! The price was more than I had expected to pay but I’m sure will be offset by my confidence in the workmanship!
O’Brien HVAC is an awesome company. Very professional, friendly and dependable. They are also very detail oriented. We had a new system put in and our salesman Kris explained each of the options fully. The installation staff was awesome and very respectful of our house. I cannot say enough good things about this company and their employees. I highly recommend it
I was truly impressed with Chris when he came to give me an estimate. I had two other estimates to compare against. Chris is the only one who took the time to measure my square footage, ask me questions about my hvac needs and explain, in depth, what my options were. He answered every question I presented. He made me familiar with the company and what I can expect for service. He’s very knowledgeable about their products.
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.