Handy Bros. HVAC Windsor (AC and Furnace Repair)

Brendan from HB's replaced our natural draft water heater with a new one and did a very professional job. The installation, from the new piping, to the new exhaust, is top tier. They had no issue relocating the water heater for us to open up more space in our basement, too. The tech was also very professional and personable. Very happy with the experience overall.

From all the visits I’ve experienced with my furnace dying through to the install of my new units I would wholeheartedly recommend HandyBros to anyone! They give their utmost respect while being in your home. I found they educated me without feeling belittled or dumb, I felt comfortable asking silly questions, and I found at the end of the day they genuinely helped to ensure I was getting the best product and service. They made everything personable and I never felt insecure or rushed to make any decisions. I appreciated that after every visit I had someone from the team reached out and ask how I was doing and how the service was. I especially liked that I felt I could be fully transparent with my experience and was heard fully and not just checked in on to check off their due diligence checklist box. Very happy with choosing HandyBros to help me through all this!

We had an excellent experience with Handy Bros from start to finish. The customer service was truly incredible — everyone was friendly, responsive, and so easy to deal with. Their pricing was better than anyone else we quoted, which honestly made the decision even easier. But what really stood out was the installation team. The guys who did the install were absolutely amazing — professional, knowledgeable, and so accommodating. We had a few little tweaks and requests along the way, and they were more than happy to work with us without any hassle at all. They even worked around our crazy dogs without missing a beat ?? — which we appreciated more than they probably know! If you’re shopping around for quotes, stop here. We’re so glad we chose Handy Bros and would 100% recommend them to anyone.

Our experience with Handy Bros Home Comfort was beyond expectations. When our furnace broke down on a Thursday, their response was immediate. Aaron came out the same night, and Aiden made sure we had heaters to get us through. Being without heat for 4½ days was stressful, but they truly showed care and support the entire time. When the installers arrived on Monday, they were professional and courteous. An A1 experience from start to finish — I would highly recommend Handy Bros Home Comfort for all your home comfort needs. Aaron even took the time to pose for a selfie for the holidays. ????

My entire experience with Handy Bros from start to finish was professional and exceeded my expectations. From the diagnostic analysis by technician Jaden Benson on my 14 year old (and neglected) tankless water heater, to Comfort Advisor Frank Hasiak who prepared a reasonable quote for replacement, to the three service guys who did a quick and superb installation - all of this within 3 days of my initial call - this is among the best service I have ever experienced. I now have a top of the line tankless water heater made in British Columbia, a 10+ 10 + 15 year transferable warranty on parts & labour, and will be subscribing to the Family Plan maintenance for my existing furnace, a/c, humidifier and new water heater. Definitely give them a 100% recommendation and rating!