All-Phase Heating & Cooling serves residential and light commercial customers with heating and air conditioning repair, maintenance, and installation. Technicians present clear options and keep homeowners updated throughout the job.
Clear communication, appointment updates, and detailed explanations help customers make informed decisions. Installations are coordinated to minimize disruption, and work areas are left tidy. The company is accessible by phone and through its website for scheduling and questions.
Headquartered in Winston-Salem with service to surrounding communities in the Triad region.
Heating and cooling diagnostics, repair, seasonal tune-ups, heat pump and AC replacement, thermostat setup, and light commercial HVAC service.
Recent reviews consistently mention clear explanations of repair and replacement options, with frequent praise for technicians’ communication and professionalism. Customers note smooth installation experiences and timely updates from the office. Several comments highlight fair, transparent pricing and clean, careful workmanship.
All Phase Heating and Air recommended to me as I was not satisfied by the service and charges of a "national brand" company over the last years. What a breath of fresh air my experience was on my service call with All Phase! Text updates on the appointment were very helpful including a friendly call from the office. Luis, the technician that came out, was fantastic. He was personable, talked to me about his approach to my problem, checked with me how I felt about it, educated me on my system, and gave clear instructions on the next steps. I've never had such an experience. Looking forward to All Phase taking care of my system in the future!
Without any reservation, I am happy to sincerely write that having Kyle Norman with All Phase Heating & Cooling, along with the team of guys which came with him, install a new HVAC system in my home, making a big decision a very good experience. I feel most fortunate having had Kyle provide all the important and necessary information which, in turn, allowed me to make a wise and informed decision choosing an HVAC unit for my compact little home. Everything went smoothly and to plan, continuing on through the inspection process. Most importantly, I felt comfortable extending trust throughout this process, and I have no doubt that will continue. Leigh James
Our experience was outstanding from start to finish. The team walked us through the evaluation of our current unit, clearly explained our options, and handled the installation seamlessly. Kyle and Jay were both fantastic—communicative, professional, and committed to making sure everything went well.
Having been a homeowner for approximately 47 years, I have experienced all kinds of service...great, awful, and everything in between. All Phase sets the standard in quality service and I am so thankful I found them. I feel like I can always trust them to do what they say they will do and provide equipment and pricing that is fair. They installed our heat pump approximately six months ago and Luis Colon came out and did our six month check up today. Luis is another example of what good customer service should be. He was very efficient and patiently answered all my questions. If only all customer service could have the character and feel of that provided by Luis! Thank you Luis and thank you, All Phase.
Excellent Service from All-Phase Heating and Cooling!I had an outstanding experience with All-Phase Heating and Cooling from start to finish. Evan was incredibly professional and knowledgeable—he took the time to explain everything and made sure the job was done right. Dillon did a great job installing our new unit—efficient, clean, and clearly very skilled at what he does.The office staff was also a pleasure to work with—friendly, helpful, and always quick to respond. They made the whole process smooth and stress-free.If you’re looking for a reliable, professional HVAC company, I highly recommend All-Phase. The team is top-notch!
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