Landed

The landscaping plan is spectacular and the crews that do the work (installation and maintenance) are really great. After the installation of the new landscaping, however, the communication and follow-through from Landed were awful, despite having paid for their top maintenance plan. Similarly, attempts to communicate our concerns with the owner and customer service manager were met with silence.

Landed did some great work helping install new SOD in our yard. They removed the existing surface consisting of dead grass and weeds, leveled the ground, and added nutrient rich top soil. Once the prep work was done, they rolled out new SOD and it looks fantastic.

Landed Landscapes did an incredible job designing and installing a beautiful wood-burning firepit in our backyard. They also sprinkled grass seeds around the area and we had a lovely surprise of lush green grass a couple of weeks after the project wrapped. Aaron, the owner, was responsive in reaching out immediately after I contacted them via web form, came out to discuss the project and quickly provided a fair estimate along with design ideas. The team was able to start the project on our timeline and finished quickly. They left our property / driveway clean every day after their work was completed. We could not be happier and plan to work with Landed again on bigger landscape projects next year!

Unfortunately we had a mixed experience. We had our backyard leveled for safety reasons, sod added, and a few plants placed. The crew were hard workers and got the job done quickly. A month or so before the job, our PM quit working with Landed. After that, communication really suffered with the company/PM. Many questions or expected follow ups prior to the job went unanswered, such as what plants are recommended to buy, is the job still on schedule. I found myself always need to reach out. The sod looked beautiful but as another company mentioned to us, if you rush the job and don’t treat the weeds before laying the new sod, they will just show back up in full force. They sure did! Based on the PM recommendation, we purchased left over hasta plants from them for a specific area in the yard. Apparently we’ve learned through research and dead/burnt leaves etc, these plants are not good in direct sunlight. We wished landed would have known that. When contacting the PM about this, we unfortunately got no reply. We were told to sign up for their weed prevention, but that required purchasing other services as well which would have been $500/mo+ . After spending close to 10k for our backyard only service, I guess I just expected more. I’ve been treating the yard on my own, but I am certainly no pro. I really waited for some time to pass to leave this review, because I’m sympathetic to local companies receiving less than favorable reviews. However, I thought it important to provide a fair and accurate review. On a positive note, the lines they made for the mulch beds are really nice and again, the crews were very hard workers (and super friendly).

Highly recommend Aaron and his team. They transformed our backyard last year and I now feel that I live in a resort. Which is great during this pandemic as we spend so much time at home. Aaron helped us determine what we needed, he provided many suggestions based on his experience, and the result is perfect. He helped us identify a contractor for updating the pool and worked with our contractor replacing the deck, so all was in harmony. We love his choice of landscaping plants. We look forward to working with Aaron again in the future.