Legends Landscape of Louisiana

Long Overdue & Well Deserved! I’ve been meaning to write this review for a while, and I’m so glad I finally did—because outstanding customer service is hard to come by these days, especially when it truly matches the value of what we pay. My experience wasn’t perfect from start to finish due to a few scheduling hiccups, but that’s actually what makes this review more meaningful. I got to see how this company handles challenges, and their integrity and commitment to quality really stood out. For example, the sod delivery came up a bit short, and the second ordered batch didn’t meet their standards. Instead of laying it down and leaving me to notice the issue later, Legends stopped the job themselves. That spoke volumes to me—they didn’t wait for me to complain or go back and forth. They stayed in communication, returned with fresh sod in excellent condition, and made sure the job was done right. What truly blew me away was that the owner himself came out, helped with the work, and even laid the remaining sod in areas of my yard that desperately needed it—but that I hadn’t budgeted for. He did it simply to ensure the sod didn’t go to waste. That act of kindness was so unexpected, and every time I look at that little patch of surprise grass, I think, “Wow, there’s still integrity and kindness out there.” This kind of above-and-beyond service earned my trust. Their proactive communication and genuine care for their work were a breath of fresh air. I’ll absolutely be using them again for future projects!

Emailed Legends for a small 8’ circle backyard fire pit. Jordan sent over as estimate and I agreed to have the work done. A couple messages were sent back and forth with Christie in the office to schedule. We agreed on Monday 9/22/2025. Took the day off work and they were a no call no show. Lost a days wages and they don’t have the decency to call and say they are behind, need to reschedule, etc… @Jordan- I appreciate the reply for the light rain we had, but your admin gave me a completely different excuse. She claims there was some repairs that needed to made to the equipment. Sounds like the right foot doesn’t communicate with the left. I wish your business the best, you’re just not for me.