Landscape Workshop

The duplexes across the street from me are contracted for snow removal. When Brummel cleared their driveways yesterday they piled the snow from their driveways and street in my driveway and across the sidewalk. My HOA was in contact with them about resolving the issue but so far they have done nothing. They came back across the street at 4:30 am after the snow but made no attempt to remove the blockage they made in my driveway. 1/7- I was able to get in contact with Brummel on Tuesday morning and they resolved the issue. They also indicated they updated their map to not that my side entry driveway is across the street from that duplex.

I was first introduced to Brummel when I built my home in 2017. They were the landscaper of choice by the builder. I subsequently started using them for sprinkler maintenance. last year I did a major hardscaping project and Brummel was the best overall bid both from a cost and engagement factor. Where others took measurements and gave a bid, Brummel made sure they knew what I wanted, and work did not disappoint. Since then, I have trusted them with my lawncare and trees and shrubs. They don't miss a beat.

Edit: please read the whole review. I have used brummel and lawn for my sprinkler needs for the last almost 5 years now. We've never had a problem until this most recent service where we encountered problems. Mike from Brummel and Lawn went above and beyond our expectations to make things right and fix what was wrong. There were multiple issues with winterizing my sprinkler system and Mike personally addressed these problems via the phone. Mike Then came out additionally to ensure the job was done the correct way by inspecting everything the day after the incident and then later on in the month redoing the job and blew out the whole system again due to the prior problems. Mike ensured everything was done to their company standards of excellence. We really appreciate his commitment to being professional and rectifying our problems. Although we had problems they were right and then some. We really appreciate Mike taking his time and service to the next level to address and resolve our problems and concerns. If you all are looking for a company I'd recommend using Brummel and Lawn. They do good work and if a problem occurs they will make it right.

*Edit* Was going to have them check the sprinkler heads then move onto another company but Ryan from Brummel completely changed my mind. Yes the below issue is repetitive and annoying as hell but the service Brummel offers is honestly worth this headache. He went above and beyond during the visit, thanks Ryan. The work of the on-site techs is great which is why they were recommended to us, we kept using them, and even recommended people in our neighborhood. However, the scheduling service I can't deal with anymore. We called to schedule a blowout AND check sprinkler heads for the year and had to wait months to get in the cue (that's pretty standard as it's a busy season). Once they finally came out, all that was done was the blowout, there was no appointment for checking the sprinkler heads. This exact scenario also happened last year. When I told the person this, her response was "well those are two separate people, the same ones don't do that" well.. That's not my responsibility as the customer to know that and then book another one with that person, that is LITERALLY your job. I the customer state what services I need and you book them, how hard is that? Her tone of "oh well" was more than I could handle today so this will be the last year with Brummel unfortunately. If you can get them on-site they are great just make sure you repeat and confirm every single service you need with the scheduling service or they'll schedule one and ignore the rest.

We’ve used Brummel Lawn & Landscape for several years. They’re a responsive, well- run business with dependable employees. Kyle & Mike are great to work with on our irrigation system as is Ryan, a newer employee. Ryan just found a leak in our system that we were unaware of and was patient & thorough with our requests.