Brentwood Decorative Rock

I've been coming to this place since 2009. I've bought dozens of yards of different materials dozens of times in 16 years and the service is amazing. The team goes above and beyond to give you the best prices and services. I highly recommend!

This business totally ruined my garden dreams. They took advantage of a sick person who has been bedridden for the last two years and just started getting out of bed and started gardening. I purchased their 420 gardening mix which THEY THEMSELVES RECOMMEND for gardening purposes. When I started watering the soil, as the water contacted the soil it became apparent that is was mostly sand. I proceeded to do a quick soil test where you put your soil in a jar and shake it. The contents will fall on to the bottom and separate into layers. To my eye, it looked like it was 60-70% sand. I kept calling asking questions about the soil, BUT Theresa, the owner kept going in circles, repeating their no refund policy and stating they haven't had issues with the soil. Understandably so I got impatient and upset with Theresa and told her that the product is a scam. I will admit, I was upset and hung up on her as she DID NOT APOLOGIZE ONCE. She kept telling me "I'm sorry you feel this way but the soil is good, I don't know what to tell you." The whole time I was on the phone with her, which was multiple times, she never told me that she was the owner. I asked to speak to a manager. She gave a number to call. Well, it turns out she referred me to her soil supplies. This guy mixes the soil himself. According to him it is 50% sand. A quick google search will tell you that soil should not contain more than 25% sand. Their supplier, whom Theresa referred me to, told me the sand content is 50%!!!!!!!!!! I spent 4K thousand dollars on this garden, paid guys to fill the beds and not I have 5 cubic yards of unusable soil. I posted about this in my local Facebook page and other people are reporting the same issue. I'm being quoted thousands to dig it up and dispose of it. This soil should not be marketed as a gardening soil. I'm sure it's great for other things but not gardening. It is a scam and it will ruin your gardening dreams. I also purchased some pea gravel, that I love. But their gardening mix is flawed and needs fixing. Please don't make the same mistake as I did. This business has no integrity and goes as far as to slander their customers and make it out to be the customers fault. I hung up on Theresa because of many reasons one for them being that I'm severely ill from very difficult medication I'm taking and running to the bathroom with nausea and vomiting multiple times per day. The owner has since attacked me personally online on Facebook where I asked if people were having issues with the soil. She hasn't apologized or attempted to try to remedy any of it.

This place has been in Brentwood forever. Never did I ever question the quality of what we were purchasing. Loved their deliveries and their staff is so helpful. Even the delivery driver getting the rocks where I wanted them on the driveway was such a big help.