The Plant Guys

Nick and The Plant Guys created and executed a 1st Class landscape design for our townhouse, including a 65' retaining wall and bordered foundation plant beds, complete with deer-resistant plants, a drainage system, an irrigation system and a paver area for our trash & recycling with a sloped section for easy access. We are 100% pleased with the design, the hardscape, and the plant selection and installation. Nick (the owner) was personally involved in our project from start to finish, and Scott & Jackson (the project supervisors) did much of the work themselves. Their work ethic and the pride that they take in producing a quality project was evident everyday on the job. We found all of The Plant Guys to be communicative, responsive, and willing & able to address every challenge that our project presented. Very highly recommended!

The Plant Guys absolutely transformed our yard, and we couldn’t be happier with the results. From the very first conversation, they were professional, attentive, and full of creative ideas. They took the time to understand what we wanted, offered thoughtful suggestions, and delivered a design that was even better than we imagined. Their crew worked efficiently, treated our property with care, and clearly took pride in every detail. The quality of their work shows in every corner of our yard — it feels like a completely new space. If you’re looking for a team that’s reliable, talented, and genuinely passionate about what they do, The Plant Guys are the ones to call. We’re thrilled with the outcome and highly recommend them.

The Plant Guys, in my experience, had high expectations that I didn't meet. Originally, the installation process was smooth. I reached out about two months later, in October, because two of my trees were dying. They didn't offer to come out to see the trees in person (this will become an issue later on, don't worry) They were responsive and very determined that watering was the issue. After that, I followed the watering guide, but both of the trees died in December. I wanted to be positive that watering was the problem. So, I consulted an independent arborist, Bartlett Trees, who said the issue was the installation. From there, I emailed The Plant Guys again because I have a year's warranty (it had been 7 months at this point). The owner responded, 100% convinced that my "trees appeared thirsty." He was upset that I used Bartlett Trees to check it out. Although I shouldn't have to explain myself, I called Bartlett for a separate issue (different trees were having deer issues). During the visit, I thought, "Why not have them check out my other ones too?" But, Nick, the owner of The Plant Guys said I should've asked them to come out in October, when I originally contacted them. I didn't know this was an expectation. He also said that watering was still the issue and it lacked the warranty requirements. Therefore, the only thing he could do is discount the price to replace the trees. Throughout this whole process, they didn't ask to see the trees in person, which wasn't an issue, but I didn't appreciate being shamed for asking another arborist. It seemed like a low blow. The Plant Guys lacked humility and accountability with their emails and responses. I hope in the future, they would be more professional and give customers a chance to be heard.