Local landscape contractor offering installation, plantings, seasonal cleanups, and maintenance for residential and commercial properties. Office open Monday–Friday, 7:00 AM–4:00 PM.
Clients note clear communication, responsive scheduling, and skilled crews who handle both cleanups and ongoing garden care. The company’s planning approach and attention to site conditions support long-lasting results.
Charlottesville and surrounding Central Virginia communities; call to confirm coverage.
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Services include landscape and garden installation, plantings and bed preparation, pruning and seasonal cleanups, turf and bed maintenance, small tree and shrub removal, and enhancements for residential and light commercial properties.
Reviews frequently highlight responsive communication, timely follow-through, and friendly, skilled crews. Many customers mention thoughtful planning and creative ideas during installations and seasonal projects. A smaller number of comments cite delays in return calls during the inquiry stage. Overall sentiment trends strongly positive for workmanship and professionalism.
I've seen their trucks in our neighborhood and decided to call them for an estimate on a landscaping project at our home. The first time I called, I provided my name, number, and brief summary of the project; no one called me back. Eight days later, I called again and the person who answered the phone sounded surprised that I had waited so long for a return call. She said she would try to find out "whose desk your lead is on" and call me back; once again, I never received a return call. When I called for the third and final time, my call went straight to a recording in the middle of a business day. Guess they don't want new business, but they could at least say so.
We used JWT this past holiday season at our building downtown, and they were INCREDIBLE. Unbelievably on top of it, very thoughtful and creative with their planning, and simply kind/fun to be around. They are hardworking, professional, and very willing to make your vision work! We love JWT!!
JW Townsend provides excellent service, cares about their customers, and follows through in a timely manner without exception. Their staff is skilled, knowledgeable and wonderful to work with. My husband and I highly recommend this company!
We had a great experience working with Kyle and his team to clean up our very overgrown yard. Kyle was incredibly responsive and efficient with any questions and/or concerns we had and communicated those effectively with his team. I would not hesitate to call them again!
After a windy winter and long hours at work my yard and garden was a mess and I had no time to attend to it. J W Townsend came over to my house (on time!), gave a reasonable estimate and performed the work quickly and efficiently, making my garden look better than it did even before winter. They gave me additional estimates to remove a couple of dead trees and to provide some plantings to liven up my perennials. I am very satisfied with their service.
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