Local landscaping company providing design, installation, xeriscaping, irrigation updates, and hardscape features for homes and small commercial sites.
Clear plans and estimates, collaborative design help, efficient project timelines, and crews that pay attention to detail. Local knowledge of Utah-friendly plants and water-wise options helps create yards that look good and are easier to maintain.
Based in the south Salt Lake Valley and available in Draper, Sandy, South Jordan, Riverton, and nearby neighborhoods.
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Landscape design and installs; xeriscape conversions and rock/mulch; plantings and sod; drip and sprinkler updates; paver patios, paths, and edging; park strip makeovers; seasonal cleanups and maintenance.
Customers frequently mention helpful design input, clear communication on estimates, and crews that work efficiently. Many note tidy finishes and fair, predictable pricing. A few reviews describe miscommunications that were later addressed by the team. Overall sentiment highlights professional workmanship and smooth project coordination.
Update:I had a constructive conversation with Chandler and received clarification on my concerns. I was told the owner will honor the original price. Based on this follow-up, I’ve updated my review from one star to a neutral rating. I hope future communication will remain productive. I'll update my reviews accordingly based on my actual experience.Like the owner's response, my review is not just complaint. I hope this brings awareness to the business and create better customer experience. After all, my goal is get a nice yard with reasonable price. I hope this will also help the business to improve and grow.Original review:Very disappointed with my experience working with Chandler, who is listed as a Business Developer at Thrive Landscaping. My initial impression was positive, and I was satisfied with the first quote, which came in lower than the rough estimate mentioned during the site visit as he didn't know material cost and before our landscaping design.After reviewing the proposal based on our landscaping design in Jan 14, I explained that a large portion of our backyard had already been graded and that significant dirt had been removed. Chandler responded in writing that this should reduce dump fees and dirt removal costs and that he would re-evaluate the estimate based on current conditions.Two weeks later, the updated bid increased by more than 20%. Despite the reduced scope, labor and dump fees were increased, and all unit prices went up, even though no options or scope had changed. The only comment provided was an offer of 10% off if we started the following week. No explanation why price was increased dramatically.I had also asked about alternative options to compare costs. His initial response was that he could bid on those options, but they were never included in the revised estimate. I also asked about warranty information; he initially said he would add it to the bid, but no warranty details were included in the updated proposal.From that point on, communication became difficult. His earlier responses were detailed and professional, but after the second quote, replies became very brief and did not clearly address my questions. Several explanations conflicted with each other, and I repeatedly asked to speak with him, but I never received a response offering to talk things through.The price increase was directly contrary to the earlier statement that dump fees and dirt removal costs would be reduced. The pricing inconsistency, lack of follow-through, and breakdown in communication made this a very frustrating experience. When pricing can change this much in such a short time without changes to scope, the quote becomes unreliable. I would strongly recommend getting everything clearly defined and locked in before proceeding. Given how difficult communication was at this stage, I would be concerned about working through an active project.
Thrive Landscape did a great job from start to finish on my backyard. Chandler, Lynn, Juan, and the entire crew were easy to work with and took our ideas to create the best plan. Pricing was fair and right on target, and everything was completed efficiently. As a chronic DIYer, I was especially impressed with how professional the yard looks.?? We’re very happy with the results and would definitely recommend them.
I hired Thrive to xeriscape my entire yard. We worked together ( Chandler and I) to quickly layout a design and provide a bid to me. It was a very fair bid.Then they transformed my grass lawn to a beautiful Xeriscape yard in 7 working days. Their lead guy was Enrique. I absolutely love my new Xeriscape yard.They had a miscommunication on their end from Chandlet to Enrique, which they totally took ownership of and fixed it with total professionalism.Here are a few photos including two before conditions, and then four new Xeriscape photos.
I can’t believe how amazing my yard and park strip look now that Thrive Landscaping worked on it! Ryan was very easy to work with from the initial visit to the finished product. We were not exactly sure what we wanted to do so Ryan gave some suggestions and promptly sent us several estimates with different options. I asked for changes and what a new estimate would be and he sent it over within just a few hours. When they started I also asked for changes which were done without any problems. All my neighbors are also saying how beautiful it now looks. From flipping my strip and building a flower garden box it is beautiful. Will, and have, recommended them.
I’m very pleased with the work that Thrive Landscape Services completed in my yard. The crew worked hard and paid attention to detail. I highly recommend this company, and I look forward to working with them in the future.
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