Custom Landscaping and Lawn Care

Custom Lawn and Landscaping has been an ongoing disappointment. They consistently overcharge, routinely inflating the amount of time supposedly spent on jobs. This isn’t a one-off issue—it has happened on almost every occasion, making it feel intentional rather than accidental. What makes it worse is the complete lack of accountability from management. After multiple phone calls and emails requesting a call back, no one from management ever responds. Calls go unanswered, emails are ignored, and nothing is resolved. To be fair, the woman who answers the phone is very sweet and polite, but that’s where the positives end. She repeatedly says someone will call back—and it never happens. On top of billing issues and poor communication, they’ve also broken and left downspouts disconnected, creating additional problems that were never addressed. This review is meant as a warning to other customers: expect inflated invoices, no follow-up, and zero management involvement when issues arise. There are far too many landscaping companies out there to deal with this level of frustration and disregard for customers.

I have used Custom Landscaping since moving to my home 21 years ago. Over the years they have made my outdated landscaping look amazing! They continue to weekly lawn mowing, pruning and trimming when needed, irrigation and anything else I need. My trust in your company began with Frank Sr. And I am so happy to see your company thrive the way it has over the past decades! Thank you !

We hired this company to do sod for back lawn in October last year (6 months ago). They did a poor job leveling the ground. There are small dips and hills in many areas. They told us this was normal. We pointed out a lot of the sod they used had weeds in it already. Again, they said this was normal. They replaced some of the sod which had weeds. Now (6 months later) we are seeing a LOT of weeds. In addition, some areas do not seem healthy. Note that we are using their lawn care service (Healthy Lawn) to maintain it. Our front needs sodding however we will be using a different company. We do not recommend this company. Update: it is 10 months since they put the sod down and things have become worse. We watered as per instructions by Healthy Lawn (part of the same company). They could not save it. See updated photos (the ones with the blue dot). Do not hire this company.