Pro Listing

Creative Landscape Depot - St. Jacobs

Landscapers in Waterloo, Ontario
Ranked #5 in Waterloo | Grade B
4.80 (308 reviews)

Creative Landscape Depot - St. Jacobs

Landscape supply yard offering mulch, soil, aggregates, pavers, and natural stone with on-site guidance and delivery options Serving homeowners across Waterloo, Ontario.

Why Homeowners Choose This Business

Clear product displays and wide selection make it easier to plan projects. Staff provide practical advice and help narrow choices. Customers can confirm materials on-site and arrange delivery to keep projects moving Local experience that helps homeowners across Waterloo, Ontario compare a more region-aware provider.

Service Area

St. Jacobs hub serving Waterloo, Ontario Region communities, including Waterloo, Kitchener, Guelph, and nearby towns.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Performs at or above the local average for Google rating.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Supplier
  Wholesaler
  Mulch Delivery
  Soil and Aggregates
  Natural Stone Supply
  Pavers and Hardscaping
  Landscape Rock
  Flagstone Supply
  Interlock pavers
  Gravel And Sand
  Stone Steps
  Edging and Accessories
  Bulk Landscape Materials
  DIY Landscape Supplies

Landscape material supply, product selection assistance, quantity guidance, loading assistance, and local delivery of bulk and palletized goods.


Reviews

Recent Reviews

4.80

(Based on 308 reviews)

Reviews frequently mention knowledgeable, friendly guidance that helps customers choose the right stone, pavers, mulch, and soil. Many note staff patience with DIY questions, responsiveness with quotes, and help calculating quantities. Delivery and loading assistance are cited as convenient, and the yard is often described as well-organized with strong product variety.

We were quite lost in this "world of stonework" because there were so many choices available. But, Adam knew just the right questions to ask and guided us to the products most suitable for our project. We are so very pleased with our finished project. Thank you so much, Adam!

Creative Landscape Depot is hands-down the best landscape supply company in the area! Their selection of products—from mulch and soil, to pavers and stone—is top-notch, and everything is well-organized and high quality.

The staff is always incredibly kind, helpful and knowledgeable. They always take the time to answer our questions and guide us toward the right materials for our project. They even helped us figure out quantities and offered delivery options that made the whole process smooth and stress-free.

It's rare to find a place that combines great customer service with such a wide variety of professional-grade products. Highly recommend Creative Landscape Depot for anyone tackling a landscape project—big or small!

Great facility. Lots of options for stones , river rock , mulch and decorating stones . Very friendly and knowledgeable staff. Helpful , they load our truck or deliver at our house . I purchased stones to do a tree ring and it came awesome.

Recommend 100%

I was completely new to landscaping when I first stepped into Creative Landscaping Depot, but the staff were amazing at giving me tons of great advice. My DIY project was rather extensive (seating wall, fire pit, patios, lighting, etc.) so I dropped by the St Jacobs location many times throughout the Spring and Summer to pick our materials and ask questions. Since I was there so often, I think I had a chance to interact with all of the staff at one point or another and they were all incredibly helpful and patient. Blake was my main point of contact and he did an amazing job of sourcing materials, even when they were really difficult to get because of the pandemic and supply-chain challenges.

In addition to the staff, the yard in St Jacobs is really well organized with lots of materials on display. The materials that they source are all really high quality -- if they sell it, I'm pretty confident that it will be good! The website is also very useful and laid out really well.

All this is to say, I wouldn't buy landscaping materials anywhere else. Thanks Creative!

First class all the way. Every single person here has been great to work with and I would gladly recommend them to family & friends.

As a homeowner, it is frustrating when so many places only want to work with contractors. When I requested quotes, Jeremy was very responsive, gave the best price, and was the only one to follow up by reaching out. Nobody else seemed interested in having me as a customer.

Upon recommendation, I stopped by to double-check colors and see things in person. The greeter at the door was very friendly and the rep. that took my payment was equally so. They have products nicely displayed outside to see things in person; my wife and I left feeling confident in our purchase.

They scheduled delivery around my time frame and were very punctual first thing in the morning. I am used to sitting around waiting all day, but Creative upped my expectations as a customer. The delivery driver was awesome, he asked me how I wanted the pallets arranged and fit everything perfectly in my small driveway. I honestly thought this sort of customer service was extinct.

I don't know how anyone else in landscape is in business around here. Jeremy and these guys have earned my business for life. Go ahead and get quotes to make yourself feel better, but if you're shopping landscape this is definitely the place to go, hands down.

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Frequently Asked Questions

Customers mention a wide range including mulch, soils, aggregates, river rock, natural stone, and pavers. Availability can vary seasonally, so calling ahead or visiting the yard is a good way to confirm current stock.

Reviews point to staff who ask project questions and guide customers to suitable products. They also assist with estimating quantities to help avoid over- or under-ordering.

Customers report that delivery is offered and can be arranged at the counter or by phone. Delivery schedules and fees depend on location, load size, and timing.

Feedback indicates both homeowners and contractors are served. DIY customers note positive experiences getting advice and purchasing materials directly.

Typical hours listed online show weekday openings in the morning through late afternoon and a shorter Saturday window, with Sunday closed. Hours can change by season, so checking the website or calling ahead is recommended.
 Verified Listing

Opening Hours


  • Monday 7:00 AM – 5:00 PM
  • Tuesday 7:00 AM – 5:00 PM
  • Wednesday 7:00 AM – 5:00 PM
  • Thursday 7:00 AM – 5:00 PM
  • Friday 7:00 AM – 5:00 PM
  • Saturday 9:00 AM – 4:00 PM
  • Sunday Closed

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Business Details


Business Rating
4.80 (308 reviews) Pro Listing
Address
1175 King St N, St. Jacobs, ON N0B 2N0, Canada, St. Jacobs, ON N0B 2N0
Phone
Business Type
building_materials_store

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