Viking Landscaping Inc.

I hired Viking Landscaping to add onto a 25 year old stone patio and although I was surprised to learn that the slope and install of the old patio was all wrong, I was given options to consider. Michael, I believe was honest in his assessment and patient with my predicament. In the end I went with replacing the whole patio and I don’t regret it for a minute. The crew were all courteous and hard working. My neighbors were very impressed as well. I now have a beautiful patio under my pergola that will enhance family time for years to come.

We didn't have work done personally, but our neighbour did and Tyson from Viking had been nothing but kind and professional. In order to work on the adjoining fence, Viking requested access to our backyard intermittently for the week - promising to put everything back the way we had it before. Communication from the start was great and they were always friendly. If this is the professionalism they show a non-paying customer I can only imagine a high standard of customer service from this group.

Do not hire this company! In my experience they were dishonest boarding deceitful and extremely unprofessional. I hired Viking this winter for clearing my driveway with a request of hand shovel only. I paid more for this service as it was manual labour! The reasons for this isn’t had a new fence and gate across my driveway and there was a cross board holding the gates together which had a low clearance. They did not honour this and were using the truck with the plow on the front going up past the gate. Despite the use of the truck, they still didn’t clean the driveway to any decent standard as tire ridges got bigger and bigger. Due to the subpar snow clearing, the tire ridges got to about four-five inches high. One night they took the truck up past the gate and ended up colliding with the gate overhead bar…. Which is what I didn’t want happening and which is why I was paying extra for hand shovelling in the first place. That’s not even the worst of it, they didn’t even report it to me or advise that the collision had even happened!!! The only reason I knew was because they hit the fence so hard that my camera was knocked down off the bracket on the fence!! Damages: 1.) the over head bar is cracked and has shifted the gates to the point I can open the gate 2.) My camera fell and hit the ground and has since stopped working 3.) they knocked my solar lights off the fence and they have stopped working and they managed to shovel the glass up into the snow bank in the front yard. I contacted the company and received a call back from a Mat. He advised he was on vacation and had no knowledge. Eventually in a phone conversation Mat indicated that they did collide with my fence, however the employee looked at it and saw there was minimal damage and didn’t feel the need to report it….. long story short… they agreed to replace the lights and camera. As for the fence, they would send out a contractor in the summer to evaluate the damages and they’d repair it. Well…. Both May and Ben have since stop all communication and they’d haven’t repaired anything!! So now not only am I out the money for the snow removal. I have to pay to replace a camera, lights and fix my fence. The service prior to the collision was terrible. They are SOOO loud. They would shovel the front steps and manage to hit the railing every time waking the dogs. They usually shovel in the middle of the night around 1-4 in the morning. So this was terrible!! And then Of course they don’t actually shovel properly so the driveway does build up and gets icy and rigid because of this! Please don’t hire this company. They were unprofessional, non communicative and deceitful.

As a member of a School Ground Transformation Committee I was tasked with procuring a competent landscaping company that provided a balance between cost and quality for the work to be accomplished. Through the various phases involving the construction of pathways, an outdoor classroom, wooden platforms, and installing recreation infrastructure, Viking landscaping always came through from a customer service perspective and I've been told on numerous occasions that the school grounds are now the envy of many. In my dealings with Viking Landscaping I felt they went above and beyond to do the job right, and while there will always be some situations where no matter what you do you just won't be able to please people, your in good hands in choosing this company to handle your landscaping needs.