
Independent Lock and Parts
Independent Lock and Parts
Independent Lock and Parts has served Billings and Yellowstone County as a mobile locksmith since 1982. It has no walk-in shop and handles commercial and residential locksmith work, lockouts, safe service and access control.
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Business Highlights
- The business is family-owned and operated.
- The business is insured and locally owned.
- All of its work is guaranteed.
- Doug McGrail specializes in safe work.
- Quincy McGrail specializes in access control.
Service Area
Billings, Yellowstone County, Lockwood, Laurel, Shepherd, Ballantine, Park City, Molt, Broadview, Fromberg, Red Lodge, Belfry and Bearcreek.
Active Business Listing
Independent Lock and Parts is one of 8 locksmiths ProsGrade lists in Billings, Montana.
8 services listed, including Commercial locksmith, Residential locksmith and rekeying and Lockout service. Open weekdays, closed on weekends. 7 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Independent Lock and Parts compares with the other 7 locksmiths on ProsGrade in Billings, using public Google ratings and review counts.
- One of 8 Billings locksmiths on ProsGrade.
Services Covered
8 services- Commercial locksmithdeadbolts, lever sets and Adams Rite-style storefront locks
- Residential locksmith and rekeyinghome rekeying, deadbolt installation, lock repair and on-the-spot key cutting
- Lockout servicehouse, business and car lockouts
- Safe opening and repairsafe openings; mechanical combination changes; electronic lock repair, replacement and reset
- Access control and keyless entrykeypad locks and electronic deadbolts; commercial systems using cards, fobs or codes
- Commercial rekeying and master key systemson-site rekeying; master keys with separate manager and tenant access
- Property management locksmithunit-turnover rekeys within a master-key system
- Commercial door hardwarepanic bars, exit devices including Von Duprin, and LCN door closers
Reviews
What customers say
Customers praise professional, quick service. One customer says Doug arrived exactly on time and installed a new lock on a gun safe; another says gun-safe keys were made on site the next day.
Customer Reviews
Mary Smith
Nice guy. He helped out someone last night even though he wasn’t open 24/7. We need more people like Quincy.
Mary Cerovski
I locked myself out of my car this morning and Doug came to the rescue. What a wonderful man. I would give him a million stars if I could.
Peggy Kappel
Doug was great. He was here exactly on time and was done in no time. He put new lock on my gun safe. I would recommend him any time. Thanks
Tara Graham
Michael Vondra
I’m so impressed with Doug & his team. Their service was prompt & professional. I totally recommend them to others.
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Frequently Asked Questions
Does Independent Lock and Parts replace or program lost car keys?
No. It handles locked-car lockouts but does not replace lost automotive keys or program transponder and chip keys.
How does Independent Lock and Parts handle a lockout if drilling may be needed?
It picks or bypasses the lock first; drilling is a last resort, and the technician explains before proceeding.
Does Independent Lock and Parts offer evening or weekend lockouts?
No. Lockout calls are handled on weekdays, and after-hours calls are returned the next business morning.
How does Independent Lock and Parts complete rekeying?
Rekeying is done on site, with new keys cut there; most rekeys are completed in one visit.
Does Independent Lock and Parts schedule safe work as an emergency service?
No. Safe work is scheduled during business hours.



