Local locksmith providing mobile service for lock repair, rekeying, key duplication, and hardware upgrades. Noted for responsiveness, clear communication, and careful workmanship.
Responsive scheduling, clear explanations of options, and careful workmanship on-site. Ability to service uncommon hardware and restore function without pushing replacement when repair is viable.
Based in Normal and serving Bloomington–Normal and surrounding Central Illinois communities.
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Services include residential and commercial lock repair, rekeying, key duplication, door and patio lock service (including less common hardware brands), lock installation and upgrades, keypad and high-security hardware guidance, and on-site troubleshooting.
Customer feedback highlights prompt arrival, courteous communication, and thorough explanations during service. Many mention successful repairs on tricky door and patio locks, including uncommon hardware. Pricing is often described as reasonable, and workmanship careful and efficient. Several reviewers specifically praise Shawn by name for professionalism and follow-through.
Shoutout to Shawn at A-1 Locksmiths & Security LTD. Our sliding glass door to the patio was installed 20 years ago, and the lock was no longer working. Brand of the door hardware is Hoppe. I called a couple of locksmiths who said they were not familiar with Hoppe locks and turned down the job. Called a door company, too. Door is fine and we don’t want to replace it, but wanted to fix or replace the locking mechanism.Shawn was not afraid to try to help us. Came out to look at it, said he would not charge us anything if he determined couldn’t fix it. Took some measurements, went back and did some reaearch. Came several days later to take more measurements and photos. Stayed in constant contact with me regarding progress.In the end, he found a place in another state where he could order something to replace the locking mechanism and keep the door. He came out lady week and installed it.We will call Shawn at A-1 for all future locksmith needs, and want to encourage all our friends to do the same. He has been in business for 25 years, and really came through for us when no one else was willing to help.
I had an outstanding experience with A-1 Locksmiths & Security LTD! Shawn was incredibly professional, helpful, and efficient throughout the entire process. Shawn arrived promptly and quickly assessed the situation. He worked diligently and expertly, resolving my lock issue with ease. His friendly demeanor and expert knowledge made the whole experience stress-free. I highly recommend A-1 Locksmiths & Security LTD, especially Shawn, for any locksmith needs. Exceptional service all around!
Our sliding glass door lock was not working as expected. After contacting this business via email based on other great reviews, I was pleasantly surprised to get a response back immediately with an offer to be out to our house with 15 minutes!! Shawn was extremely kind, helpful and quickly got our unique locking mechanism back in working order! I greatly appreciate his quick services, expertise and extremely reasonable pricing! We will definitely use this company again in the future for all of our needs! Thank you again!
Shawn (the owner) was right on time & very friendly. He did a very thorough job & explained what he was doing all along the way.I had many questions about new types of locks that we may eventually get (keypads, etc.) & he was very knowledgeable. He recommended the Schlage brand so it was helpful to be pointed in the right direction to make any future lock decisions.It's great to know that our home security is now upgraded. It's worth the $ to let a professional do the job quickly & well! I will use this business again when needed.
Shawn at A1 Locksmiths is amazing and super helpful. He went over and above on customer service. He made me some extra keys. I look forward to working with Shawn at A1 again! I definitely recommend his services.
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