Kelli Myers
I had 4 copies of my key and none of them work. I've tried to get in contact with you all to get a refund. Now that I've found a customer service phone number, I have to wait till Tuesd Jan 2nd. Not ok
Taking CallsLocksmiths in Charleston, West Virginia
Minute Key
Minute Key
Minute Key operates a key-copy kiosk in South Charleston. It also connects customers with locksmiths through a national referral network.
Service Area
Based in South Charleston.
Local Business Taking Calls
Minute Key is one of 7 locksmiths ProsGrade lists in Charleston, West Virginia.
Taking Calls
Taking calls through ProsGrade
Listing details
2 services listed: Self-service key duplication and Locksmith referrals. Open 7 days a week. Rated 4.3 from 22 reviews.
- Verified listing details
- Service information
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- Public contact information
- Published local profile
How This Business Compares
How Minute Key compares with the other 6 locksmiths on ProsGrade in Charleston, using public Google ratings and review counts.
- Rated 4.3 on Google, at or above the 4.3 average of other Charleston locksmiths on ProsGrade.
Services Covered
2 services- Self-service key duplicationRobotic kiosk technology makes key copies for home, office and padlock keys.
- Locksmith referralsThe network includes residential, commercial, automotive and 24-hour emergency locksmith services.
Reviews
What customers say
Several customers find the kiosk easy to use; one says the instructions were comprehensive and the key worked. One customer says none of four copies worked and had to wait until Tuesday to reach customer service about a refund; another says a copied key's head was too small to fit a key ring.
Customer Reviews
Rachel Rovder
Copied 2 keys selecting the base model key. First key was fine no issues. Second the machine changed the style of key and the top area is so small it doesn’t fit on a key ring. Have 4 keys that are going to get lost really fast. Not the most cost effective keys I would have hoped for a better design.
Amber Penner
Much faster than using the key cutting service in Lowe's. Easy to use kiosk & prices haven't changed since I started using the service.
Brantleys_Ytchannel forkids
I'm sure you have a good business, but maybe sometimes, people like Christians especially, help struggling Seniors with a tiny problem at least! But God blessed you, so try to show some compassion for the needy and God-Fearing Christians, and others that respect your business and hope for some solution. Thank you all and may God Bless You and All of Your Families!!!!!!! ??
Arthur Riley Jr
Had a door key that I needed copying, Machine was installed at a local Lowes. Instructions and use of the machine were comprehensive and made it easy. Now keen about not being offered a printed receipt, but the key worked fine and did not take any significant time.
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Frequently Asked Questions
Which keys can a Minute Key kiosk copy?
It copies home, office and padlock keys; car key copying is available on some machines.
Do customers need to know their key type?
No. The machine identifies the key automatically and determines whether it can be duplicated.
Can the kiosk copy restricted keys?
It cannot copy keys marked "Do Not Duplicate". Customers may only copy keys they are authorized to duplicate.