Local locksmith shop providing key duplication, rekeying, and lock service for Costa Mesa residents and businesses from its Baker Street location. Customers commonly visit for everyday keys and to discuss commercial hardware or rekey projects.
A neighborhood shop with approachable staff, clear communication, and practical solutions for home and business lock needs. Convenient Costa Mesa location with straightforward pricing on common key and lock services.
Primarily serves Costa Mesa with requests from nearby Orange County areas. Call to confirm service reach and scheduling.
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Services include key duplication, residential and commercial rekeying, lock installation and repair, master key systems for businesses, and select automotive key duplication when the specialist is available.
Recent reviews often note friendly, helpful counter service and clear communication about what can be done and when. Some customers highlight fast key cutting and fair prices. There are also a few negative experiences mentioning customer service issues or policies around duplicating certain keys. Overall feedback shows a mix of positive interactions with occasional concerns about consistency.
Rudest experience I've ever had with any business 0/10.**update**After the owner (I assume) saw my review he gave me a call and was very nice and professional and tried to make things right. I was very impressed! Unfortunately, I left the area so I wasn't able to visit them and I actually still wouldn't have gone back after Alexis verbally attacked me (unprovoked; leaving me with a VERY unsettling experience) so I shall grant this location 2 stars. ?? ??Ps.Good job to the person who called me back, they get 5 out of 5 stars ??????????
Came in today, and the lady who helped us was absolutely wonderful and sweet. She was super helpful when I asked a question and took her time to explain everything clearly. She let us pick out some keys and was impressively fast. She was also a great conversationalist and made us feel truly welcome. Also a plus is the great prices! Excellent service—highly recommend!
Excellent service! Spoke with Alexis in regards of getting some car keys duplicated and informed me that their specialist for them was not in at the moment but would let me know in a few hours. I needed them ASAP so I did not get them done with Mesa Lock & Key due to the time crunch. But A++ service and communication!
I came here looking for an exact duplicate of some keys but was turned away because of a "DO NOT DUPLICATE" written on one of the keys. It seems that this location does not even know the rules of its own trade because according to the Associated Locksmiths of America (ALOA), "Orders for keys stamped ‘Do Not Duplicate’ or similar wording will be handled in the same manner as any unrestricted key." In any case, I am glad that I did not go through with the services here, as from the reviews it seems like these folks are rude and unprofessional in every other regard.
Came in a little before closing time and the gentlemen up front were beyond professional, kind, and helpful. I had an issue with finding the "right" key for my 1981 motorcycle; along with our house mail key. The automated kiosks couldn't do these two keys, so I visited a few shops... This was the only store that allowed the keys to be copied. Definitely will come back!
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This business may offer free estimates for some services.
Emergency service may be available for urgent issues.
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