Sergio Marquez
Marissa was very helpful and attentive. Took care of an error which happens to all with a great smile.
Taking CallsLocksmiths in El Paso, Texas
ABC Lock & Key of El Paso
ABC Lock & Key of El Paso
ABC Lock & Key of El Paso has offered locksmith products and services in the El Paso area since 1989. It handles automotive, residential, commercial and industrial work, with in-store and mobile service.
Business Highlights
- It lists Texas locksmith license TX LIC #B15616.
- The company says it is licensed and bonded.
- The company says its locksmiths are trained and certified.
- The company says it is family-owned.
- For duplicated keys that do not fit, the company says it will try to make them fit or refund the money.
Service Area
El Paso and Canutillo; extended areas include Horizon City and Chaparral, by appointment.
Local Business Taking Calls
ABC Lock & Key of El Paso is one of 8 locksmiths ProsGrade lists in El Paso, Texas.
Taking Calls
Taking calls through ProsGrade
Listing details
4 services listed, including Automotive locksmith services, Residential locksmith services and Commercial locksmith services. Open Monday to Saturday. Rated 4.7 from 198 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How ABC Lock & Key of El Paso compares with the other 7 locksmiths on ProsGrade in El Paso, using public Google ratings and review counts.
- Ranks in the top half of the 8 El Paso locksmiths on ProsGrade by Google rating and review volume.
- Rated 4.7 on Google, at or above the 4.6 average of other El Paso locksmiths on ProsGrade.
- Has more Google reviews (198) than 4 of the 7 other El Paso locksmiths on ProsGrade.
- One of 4 El Paso locksmiths on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
4 services- Automotive locksmith servicescar and truck keys; transponder key duplication and programming; car-door unlocking
- Residential locksmith serviceshome lockouts; lock replacement and rekeying; door hardware including deadbolts and keyless entry
- Commercial locksmith serviceslock repair and replacement; rekeying and master keying systems; government-grade key control systems; safes and electronic hardware
- Industrial locksmith servicesindustrial-grade padlocks through government-grade lock hardware; lock and security-system design for industrial properties
Reviews
What customers say
Several customers describe the staff as helpful or kind. Two also mention quick key work: one says a key fob was cut and programmed quickly, while another says a key-and-fob issue was fixed in a couple of minutes. One customer, however, describes an employee as confrontational and says the interaction made her daughter uncomfortable.
Customer Reviews
Mercedes Sierra
My cars key broke off the key fob and I couldn’t turn on my car. I was stressed with the possible dealership cost of $400-500 but I found my exact cars key fob on Amazon for $16 with overnight shipping, then my car insurance covered a tow to the these guys and they were so helpful and kind! It was $85 for them to cut and program it and they did it so fast. I’m so so grateful!
Nati Garcia
I had gone to different places to get my key and fob replaced and programmed. I came here and he was so nice and fixed it. Took a couple of minutes but it was all worth it. Highly recommend this place.
Angie Flores
Maurissa was extremely and had a very confrontational attitude as soon as I walked in. She made my daughter feel extremely uncomfortable. Very poor customer service skills.
Leonel “Doc” Ortega
I came here to purchase a simple cabinet lock with a key, but they did not have it available and one of the young ladies that took care of me advised me to go to Lowe’s to see if I could find it there which I did, and I TRULY appreciate their honesty. The young lady told me that if I could not find it there, to return to their business and she would have one of her locksmiths help me find a place where to purchase a replacement. Many times, you do not have to purchase something from a business, but their expertise, honest guidance, outstanding customer service and professionalism is what makes a customer; return and stay loyal to that business. Thank You and that young lady is definitely a “keeper” (I apologize for not remembering her name).
R/S
L. Doc O.
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
Does ABC Lock & Key of El Paso provide emergency home locksmith service?
The company says it offers emergency locksmith service for El Paso homes and that its technicians are ready to go anywhere in El Paso County Monday through Saturday.
Does ABC handle lockouts in its extended service areas?
No. It does not offer vehicle, home or business unlocking in its extended service areas.