Automotive locksmith services for car keys, remotes, and fobs at the Illinois Rd shop. Many services are completed the same visit for common vehicles.
Local, in-person help for car keys and remotes. Many visits are completed in minutes for common vehicles, and staff can advise on options versus dealership pricing. Convenient location with Mon–Sat hours.
Fort Wayne and surrounding Allen County communities from the Illinois Rd, Suite 103 location.
- Car key and key fob replacement and programming- Remote and transponder key services- Disabling lost or stolen fobs (when supported by vehicle)- Key fob battery testing and replacement- Spare/backup key cutting and programming
Reviews frequently mention quick turnaround for key fob programming and courteous help at the counter, with several noting costs lower than dealership quotes. Multiple customers highlight staff who explain options and resolve security concerns by disabling missing fobs. A few comments praise fast battery replacements and having a working spare made on the spot. There is an isolated report about rude interaction and difficulty resolving a service issue.
Very poor customer service! I don't know what happened to this place! Nick was rude and unprofessional! I really don't know if he knows what he's doing! Didn't even care to resolve problem! Then there was Candice who basically laughed at me when I was trying to explain how rude Nick was. She also very unpleasant and unprofessional. Just kept saying, "There's nothing we can do...."This place is ridiculous....don't waste your money or time!!
I had an excellent experience at The Keyless Shop, and Charles deserves special recognition.I needed a key fob replacement for a 2018 Honda Civic, and Charles handled everything professionally and efficiently. He reprogrammed the new fob so the stolen key was completely disabled, which immediately solved the security concern. He also went above and beyond by providing a fully functional backup key at no extra charge—a level of service you don’t see often.Charles was friendly, knowledgeable, and easy to work with, even taking time to help over the phone and explain the process clearly. The customer service was outstanding from start to finish.If you’re looking for reliable key or fob service, The Keyless Shop—and especially Charles—comes highly recommended.
I would give more stars if I could. Charles is what every small business owner should strive to be. Kind, patient, friendly, and a hard worker. Had a replacement fob programmed and in hand in about 5-10 minutes.
The receptionist at the mechanic recommended keyless shop on Illinois road. The reviews and her didn't disappoint. I totally recommended them to others. ?? Big thanks to Charles for the quick and excellent service! I was in and out in like two minutes for a battery replacement. Keep it up!
Gentleman was so customer focused. Service was completed quickly (replacement key fob and programming) and cost was well below dealership cost.When my car wouldn't start he kindly jumped the battery with his jump start kit.Awesome locksmith and an even kinder personHighly recommend
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