BZ Locksmith & Garage Doors Ltd.

Not a good experience. Called this morning, was told he would be here between 12:30-1pm. Wants me to follow the call with a text to confirm, which I do right away. Calls at 1pm to confirm again, asks if he can come at 5pm instead. I'm locked out of my room where everything is including my car keys, a bit stranded till I can get in. I start to consider calling this other company I had to use 8 years ago (had left a review for them as well, they were excellent, I wish I had gone back to them, but they're further away). Retracts and says he can come for 1:30 but was a bit rude, shows up a little after 1:30pm. Tracks snow throughout the house. Over two minutes tries two different techniques, then gives up and says he has to drill it, cause it would be too expensive to keep him there to lockpick it. Takes a call where he tells the other person he'll be there in 15 minutes (made me feel he just took the easy route which is more expensive for me). Drills it and leaves metal shavings and half a drill bit on the floor. This experience is $171.00 for 15 minutes of work, plus the cost of a new door knob. Not good. Edit to note: company changed their comment on my review two months after the fact. Continuing to skew the story.

Excellent service from BZ Locksmith & Garage Doors Ltd.! We had an issue with our main door, and Yonatan provided top-notch service. He was very friendly, professional, and fixed the problem quickly and efficiently. You can tell he really knows his work and cares about customer satisfaction. Highly recommend BZ Locksmith & Garage Doors Ltd. and especially Yonatan if you are looking for reliable and friendly service!

I recently had a torsion spring break on my garage door. I contacted Yoni at BZ. He let me know that he could fit me in in a few hours. He arrived exactly when he said he would and immediately got to work. He identified the problem and pointed out other issues with the door. He provided options and cost estimates with absolutely no pressure. As I was lax on maintaining this door I opted to have both springs, all rollers and cables replaced. He completed all of the work in a very timely manner and took the time to show me the proper maintenance requirements for the door. I highly recommend BZ Locksmith & Garage Doors. The company is very easy to work with and highly professional. Thanks

We had an issue with a broken lift cable on our garage. They arrived when they said they would, quickly diagnosed the issue and fixed the issue. When complete they clearly explained the work they did, provided tips on preventative maintenance and left a clean work space. It was a positive experience, would highly recommend for quick, efficient service.