KeyMe Locksmiths in Jersey City provides kiosk key copying at 33 Journal Square Plaza and can dispatch mobile technicians for lockouts and common lock services. Availability and pricing depend on the specific request and time.
Convenient kiosk key copying with the option to dispatch a mobile locksmith. Service is available at all hours. Suitable for straightforward key copies and common residential or small commercial lock needs.
Typically serves Jersey City and nearby Hudson County locations, subject to technician availability.
Common requests include apartment and house lockouts, basic lock repair or replacement, rekeying, mailbox and interior door service, and standard and high-security key duplication via kiosk or technician.
Recent customer feedback is mixed. Several reviews mention challenges with phone support, difficulty obtaining clear estimates in advance, and issues receiving receipts after service. Some comments also note longer-than-expected arrival windows and disagreements about final pricing. Experiences may vary by technician and job type.
Horrible costumer service, all I ask was to makeCopies of my keys and they kept me on the phone whiching me to different departments only to end up hanging up on me. Smh total waste of time please don’t waste your time with them at all!
Price is gonna change after service is done. Prepare to haggle for the agreed price
Called and asked for a quote to get back into my apartment, they told me I'd get one when their technician came out. Okay fine, I guess that's okay. So then I asked for an ETA and whoever I was talking to said 45 minutes. That's a long time to be waiting outside my apartment so I politely asked if I should call back if I'm able to find a different technician who can come sooner, since I only wanted a quote anyway. The man I spoke to then got so nasty and told me I was a nasty individual when all I did was ask a question. I was told I needed to provide a credit card number before the technician arrived so I said I would go ahead and cancel it. I asked why it was such a problem to find a different technician when it was a long wait and he said well I'm just going to cancel your order if you're going to call someone else. Well okay that's fine, and yet I still received a call from their technician 3 minutes later. I hope other individuals have a better experience but I would not recommend
They are not professional, they cant even provide estimated cost. They claim they need to get the job done first. Besides, customer agets on the phone are really rude and dont listen to the customers. I wonder how these rudies ara making money with this unprofessional attitude. I hate their employees and the service as whole. I would never recommend anyone to use thier service. It looks like a scam, if you wanna pay over the phone, they require your credit card information before even givig estimate cost. Hell I am not giving anything to these scammers
Terrible customer service. One of their locksmith’s came to open a door for me and charged me over $300 just to break the knob open which I paid for. He said they will email the receipt to me, but they never did. I called multiple times asking them to send the receipt as I need to provide it to the landlord so he could reimburse me but their customer service is rude and of no help at all. Every time I called they said they will send it right away but of course to no avail. Please do not trust this company.
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Emergency service may be available for urgent issues.
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