Oz Lock and Key

Alright, TLDR: don't trust this company at all. So, this happened about a year ago, someone I know was going to California for a bit & stopped in Lancaster to get something. There was a bag of stuff in the back of the car that was mine from the last time that I was there, and when she came back, everything seemed normal, however, a week or so later, I ask for my stuff, and it's mysteriously gone, and one of her doors did not lock anymore. However, what the criminal failed to catch was the airtag that they grabbed, which showed us all this address as where the stuff was, so, all in all, this company is garbage, don't trust them. Edit for the response: Wasn't talking about someone working there, was talking about the person that was stolen from.

I understand being late day 1, there were other jobs ahead of us. But, when he was unable to finish, and said he'd be back first thing the next morning, at 10am, he didn't arrive until 2:30. It took HOURS to rekey our 3 tumblers for our business. He gave us 2 keys, both of which were recycled, for 3 locks. The keys are hard to turn and we are going to have to have someone else come out and do a proper job. Then, after all that, said he charges are an astounding $450!!! for 3 tumblers, 2 old keys?

I can see why this company has 2.9 stars. Sheesh! I tried to give them a chance seeing as I really needed my car key reprogrammed. Setting up the appointment and everything was fine until it came time for the guy to show up. I waited an hour and a half along with having to hound him down with multiple calls for this guy to still not show up. Needless to say I will have to go with another company. Don’t waste your time, and go for a company that takes their job seriously.

I have used them twice. Consistent workers, they are good communicators and always make the key fast. We used them to make keys for our car and the second set I had made was done within hours on the same day. Worth your time and money to call them.

These guys are awesome. I had a really difficult situation with my car. Not usual at all. There is really no one in Palmdale area that would/could work on a Mercedes. I called these guys late night, and was reassured they could get the job done. I have AAA coverage, they sent 3 different drivers out with NO success. Oz came out, got the job done in about 30 minutes. Not once did he even give me the impression he could not do it, or would give up. I highly recommend Oz Lock and Key to everyone. From the get go, the were friendly, calm, helpful, professional and courteous.