Walk-in locksmith shop providing key cutting, lock and hardware assistance, and solutions for common residential and small commercial needs Serving homeowners across London, Ontario.
Neighborhood location, straightforward hours, and quick turnaround for many key and lock needs. Staff are often noted as friendly and helpful Local experience that helps homeowners across London, Ontario compare a more region-aware provider.
Shop-based service for London, Ontario and nearby communities.
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Common requests include key cutting, lock and handle replacement, rekeying, and assistance with specialty keys or accessories. Shop-based service is emphasized, with some feedback noting help for residential and small commercial needs.
Reviews frequently highlight fast key cutting, helpful explanations, and considerate service at the counter. Several customers mention smooth fixes for specific issues like door hardware and lost accessory keys. There is an isolated report of an unsatisfactory interaction, but most recent comments describe polite, efficient staff and reliable outcomes.
My experience with this shop was very disappointing. I visited as a locksmith and came from a far area, but the way I was treated was unprofessional and uncomfortable. The person there had a very rude attitude and asked personal questions that were completely unrelated to the service.I felt disrespected and unwelcome, and the interaction lacked basic professionalism. Because of this experience, I would not recommend this place to anyone. The customer service was poor, and the overall treatment was unacceptable. I hope they improve how they treat customers and respect people’s privacy.
I called Rusty's for a much needed replacement handle and lock on my front door at home.We also use Rusty's for our company's key and lock needs.Seemless, kind and professional. There are my go to when needed.Thank you Rusty's!
Great shop! Very friendly staff copied 3 keys for me in under 5 minutes very impressed by their service. Great job ??
Rusty's should be your first stop for any key cutting or lock services! They have excellent customer service! Not only do they listen to what you need, their staff are very helpful and knowledgeable. There is lots of selection! I left here very happy, felt taken care of and they went above and beyond. I will be back! If you guys read this, thank you for making my son's first key extra special ??
We lost our keys to our bike rack. Rusty's Lock and Keys to the rescue. We dropped off the rack and in under an hour we were all fixed up. Kind, considerate and great to work with, everything you want in retail and locksmith shop.
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This business may offer free estimates for some services.
Emergency service may be available for urgent issues.
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