Master Locksmith & Safe Service

I originally called Red Rocks Locksmith to have my new retail space locks rekeyed. The locksmith came out and rekeyed the locks but didn’t have a great answer on what it would take to repair or replace the mechanism as it took quite a bit of jiggling of the door and key to unlock and lock the space up.

I called Alan for a second opinion as I was concerned that the jiggling would cause the store alarm to trigger and I wasn’t totally confident in the lock since it took so much manipulation to lock and unlock.

Alan did find the cylinder wasn’t in the door completely and rotated it slightly so the screw went into the index slot making sure the lock was properly aligned.

Alan also observed that the mechanism issue was likely due to dirt and crud in the base of the door frame and recommended cleaning out the years(!) of dirt and crud. He also pointed out the bar on the locking door is adjustable so I can either use a concrete bit to drill out the crud and make the hole deeper, or adjust the bar to be a little higher.

I followed up a day or so later with my drill and sure enough, cleaning out the hole made unlocking the door simple with no jiggling of the door. It did still take a bit of a jiggle to lock it but I suspect I just need to clean out the two holes a bit more or drill the hole a tad deeper.

I want to thank Alan for the quick and professional work and the advice that years of experience provides.

Alan is my dad and he is VERY old school. He does NOT have a website and has been battling people stealing his reputation through a fake website for years. If you call any other number than the local 303 number, or talk to ANYONE other than Alan, you are getting ripped off!!! He is a ONE MAN SHOW.

I'm not guaranteeing that he will choose to do your work*, but if Alan does it, it will be PERFECT and he will be very fair in pricing it.

*I'm also not guaranteeing he won't be grumpy and/or cantankerous. He IS 70 after all....but he's actually a sweetheart dude that's just tired of getting ripped off by sheisty people.

Alan aka Allen was top of the line service. Good Ole Fashion customer service and we even talked about the path of our country. True patriot! Thanks for opening my safe and being affordable, much appreciation. I definitely support him 100 percent since he is a Local company!

If I could give this company and experience a 0 I would. When I called I was told the service call would be $29.00. When I asked what the labor would cost I was told the technician would let me know on-site. The individual who came out was extremely rude and put out that my small safe was in my garage because it’s cold out and my garage is not heated. It took him less than 1 min to open my safe and he tells me $160 for the labor. I said for what, you have been here less than 5 mins? He replied, and I quote “I had to drive 40 mins from Denver and I have another 40 min drive back so $160.00”. When I received a call back from the company to verify the technician arrived I let them know of his attitude and that $160 in labor for a 1 min job at max is absurd. Why bother charging a $29 service fee if it does not cover the drivers time? I was told they would note my concerns and have a nice day. This is not the first time I have needed this dinky safe opened but by far this is the first time I have ever spent more that $50 for the service.