Neighborhood locksmith providing in-store key duplication and common lock services for homes and small businesses.
Local shop presence, convenient weekday hours, and experience with common key and lock issues. Walk-in key copying available for many standard keys.
Shop-based service for New Haven with limited nearby travel as scheduled.
Services include key duplication, residential lock rekeying, lock repair and replacement, basic commercial lock service, and assistance with common vehicle key copies where supported.
Reviews often note reliable key cutting and successful solutions for common lock needs. Some customers mention courteous help, while others report inconsistent front-counter demeanor and communication. Turnaround time and scheduling expectations are occasionally cited as mixed, with a few reports of longer waits. Overall ratings reflect a blend of positive outcomes with room for improvement in customer interaction.
Take a whole 3 hrs for do a ?? this is insane after working overnight then wait 3hrs for that is crazy they send a woman that takes alot time and just inside her car doing nothing on or her phone
Guy in front is miserable..Nasty attitude not friendly at all..Yes the bald one.
They make the best keys ????? in the country, years ago in 1994 i had a 1969 Chevy Chevelle and needed a key ??? to open my trunk he made a ??? without coming to the vehicle ???? said to me, go try this ??? boom ?? open right up!!! ?????? They're definitely the Best!!!!!!!!
Are my locks rekeyed? Yes, but it was an unpleasant experience getting them there. I asked 3 times for an estimate and was not given one even though I provided the requested photos 4 days in advance of service. I had an appointment at 11am, and they called twice between 10-11am to see where I was — I told them twice that I was out and was not expecting them until 11, I would be there at 11. I arrived at my house at 11 as planned and promised.The technician was exceedingly unpleasant to me, and the service was extremely expensive. Would not recommend.
This review is five star for the reason I went there.Needed a key cut and had it done while I waited.Some other reviewers did point out the unfriendly bald guy behind the counter though, I just chose to ignore his attitude as he may have personal problems.That said, the shop looked well stocked and need I mention that I had been to several other places trying to cut same key all to no avail.Also worth mentioning is the availability of parking space. This was an issue for me as a few places I went to down town had no parking space.Also note there’s a minimum spend for card payments.To the owner; Keep up the good work and perhaps get a smiley face-cover for the ?? staff member.
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.