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Rich's Keys and Locks

Locksmiths in New Milford, Connecticut
Ranked #1 in New Milford | Grade B+
5.00 (43 reviews)

Rich's Keys and Locks

Local locksmith shop and mobile service providing lockouts, rekeying, lock repair and installation, key duplication, and keypad troubleshooting for residential and light commercial customers Serving local customers across New Milford, Connecticut.

Rich's Keys and Locks business photo 1 - Locksmith in New Milford
Rich's Keys and Locks business photo 2 - Locksmith in New Milford
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Why Local Customers Choose This Business

Responsive scheduling, clear communication, and straightforward pricing. Work is completed efficiently with attention to fit and function. Appointments are available during weekday hours, with mobile service in the local area Local experience that helps local customers across New Milford, Connecticut compare a more region-aware provider.

Service Area

Serving New Milford and surrounding western Connecticut communities from the Danbury Rd location.

Featured Local Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Has a higher average rating than many businesses in this area.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Locksmith Services
  Residential Lockouts
  Commercial rekeying
  Deadbolt installation
  Installations
  Door Lock Repair
  Repairs
  Key Duplication
  Master Keying
  Keypad Lock Service
  Hardware Replacement
  Entry knob installation
  Lock Maintenance
  Tenant Turnover Rekey
  Mailbox and utility locks

- Residential and commercial lockouts
- Rekeying locks and master keying (where applicable)
- Lock repair, replacement, and installation
- Key duplication and copies
- Keypad and electronic lock troubleshooting
- Door hardware adjustments

Reviews

Customer Reviews

Carrie Bellagamba
I'm Grateful for the prompt, polite & personable Service. Being locked out in the cold was a brief moment thanks to this Great Guy!!! Truly honest ~fair & professional.....
Mary H
Our daughter‘s apartment door was locked and closed while her keys were inside. Fortunately, she was spending the night at our house so we made arrangements to meet a locksmith there the next day at 3 o’clock. After waiting for 45 minutes p…
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Our daughter‘s apartment door was locked and closed while her keys were inside. Fortunately, she was spending the night at our house so we made arrangements to meet a locksmith there the next day at 3 o’clock. After waiting for 45 minutes past 3:00 and getting the runaround from this particular locksmith, we called Rich’s Keys and Locks. Fortunately, Wes was visiting family in the area and came right over. He looked at the door, worked his magic and opened it up. We were so grateful and I wanted to pay him extra money for his quick service but he declined and said he doesn’t take advantage of people’s dire situations. What an admirable businessman.Before you call any other locksmith, please consider calling Rich’s Keys and Locks.
A Wahid
I would highly recommend Wes (Owner)at Rich's Keys and Locks,very trustworthy person took care of my lock while at work and did the job in a matter of minutes. His charges are very very reasonable,and again he would be my A+ locksmith in th…
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I would highly recommend Wes (Owner)at Rich's Keys and Locks,very trustworthy person took care of my lock while at work and did the job in a matter of minutes. His charges are very very reasonable,and again he would be my A+ locksmith in the future.
Afsar Wahid.
Leah Rodriguez
Yesterday afternoon I arrived home and my keypad lock wouldn’t work. I quickly posted on my local FB page asking my neighbors if they recommended a locksmith. The name that came up over & over was Rich’s Keys & Locks. I called and my call w…
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Yesterday afternoon I arrived home and my keypad lock wouldn’t work. I quickly posted on my local FB page asking my neighbors if they recommended a locksmith. The name that came up over & over was Rich’s Keys & Locks.
I called and my call was picked up quickly. I told Wes my problem and I was so grateful he said he could be at my house in 2 hours. He recommended I go purchase a new lock in case he couldn’t get mine to work. I appreciated this so much because he didn’t try to sell me one and up charge like they usually do.
He was on time to the minute. He worked so hard to get in without having to replace the lock so I could return the one I purchased but ultimately needed to
replace it.
He quickly changed the lock and even went to get a vacuum to clean up the mess drilling my initial lock made. I was impressed by this because the last few times I’ve had appliances repaired, the repairmen left a mess.
Most notable was that I was charged a VERY fair price. I was sure I was going to be charged a small fortune but Wes said he doesn’t operate like that. Wow! I really can’t recommend this business enough. Literally, go program his number in to your phone now so it’s there when you need it.
Alexis Pace
Wes was great & easy to work with. I needed a couple of keys cut and I wanted to work with a human being not a machine! I spoke with Wes. I made an appointment to swing by his shop person. We had a lovely chat and I had 4 new keys cut in u…
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Wes was great & easy to work with.
I needed a couple of keys cut and I wanted to work with a human being not a machine!

I spoke with Wes. I made an appointment to swing by his shop person. We had a lovely chat and I had 4 new keys cut in under five minutes

Professional, friendly and easy to work with
Highly recommend!

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Special Offers

Free Estimate

This business may offer free estimates for some services.

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Common calls include home and apartment lockouts, rekeying after a move, repairing or replacing deadbolts and entry knobs, and cutting spare keys. The shop can also look at keypads and basic electronic locks to troubleshoot issues.

Call the shop during weekday hours to discuss your issue and set a time. In many cases, same-day or next-day appointments are available depending on location and workload.

Yes, rekeying is often possible and can be a cost-effective way to change which keys work your doors. The locksmith will assess your hardware on-site and advise if rekeying or replacement makes more sense.

Yes, standard key duplication is available. Bring an existing working key, and most copies can be made quickly while you wait during open hours.

Call to describe the symptoms and brand if known. The locksmith can attempt on-site troubleshooting, and if the unit has failed, you’ll get guidance on suitable replacements that fit your door.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 4:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 4:00 PM
  • Friday 8:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
5.00 (43 reviews) Featured BusinessPro Listing
Address
481 Danbury Rd, New Milford, CT 06776
Business Type
Locksmith
Website
https://www.richskeysandlocksct.com/
City Page
Locksmiths in New Milford, Connecticut

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