Local locksmith shop with mobile service for residential, commercial, automotive, and safe needs. Known for attentive counter service and experienced field technicians Serving homeowners across Palm Springs, California.
Local shop presence plus mobile service, clear communication at the counter, and technicians experienced with residential, commercial, automotive, and safe work. Consistent feedback notes helpful staff and effective solutions across a range of needs Local experience that helps homeowners across Palm Springs, California compare a more region-aware provider.
Based in Cathedral City and serving Palm Springs, California and the wider Coachella Valley.
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Services include home and business rekeying, deadbolt and hardware installation, lock repair, master keying, key duplication (including difficult-to-find keys), automotive keys and fob programming, ignition and door lock service, safe opening and repair, and basic access control support.
Reviews highlight friendly front-desk service, quick turnaround, and technicians who explain options clearly. Many customers note successful automotive key and fob solutions and praise fair pricing compared with dealership quotes. Safe service is also mentioned positively for fast diagnostics. A small number of reviews cite uncertainty around programming guarantees, but overall sentiment is strongly positive.
I went in to ask about getting a key fob programmed for my car. I purchased a new fob from ford after out 2nd fob was lost. Valley Lock and safe said it would vist $85 but they wouldnt guarentee it. I asked why and they said a had programmed another customers and it worked fine but the next day it stopped working. She said maybe a problem with the car. I said no problem, as long as it works when i leave. She said yes. So came back 15 minutes later with the fob to be programmed. Waited about 45 minutes because she was busy having a problem with another customers key. 2nd automotive guy goes to help me and says same thing. No guarantee. I said as long as it works when i leave. And he says, no guarentee it will. So he expected me to pay $85 for him to try! And if it didn't work, too bad! Seriously? Pay $85 to try? Youve got to be kidding me. And he didnt give a shit. It was too bad, no apology for making me wait 45 minutes. What a joke. DON'T GO THERE IF YOU EXPECT CUSTOMER SERVICE.
Love these guys. They have done jobs for my place of employment, my church and for my vehicle. Always have a great team and great attitude. I highly recommend them.
Amazing customer service. A staff that greets you as soon as you walk in with immediate attention to your needs. The absolute best locksmiths in this region of Southern California BAR NONE. If there was a sixth star ?? , I'd give it to them!
My tall safe wasn’t opening properly so Tim came by to check it out. He immediately identified the problem and had it fixed within minutes. He was obviously very knowledgeable and experienced, and I’m more than impressed with the service he provided. Definitely five stars!
Found them by accident yesterday Dec 22nd. They made me copy of 2 RV keys nobody else could make. And fixed my dodge key fob for 75% less than anybody else. So helpful and friendly. Especially happy because I'm disabled and don't have much money.
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