Locksmith shop and mobile service based in Richmond Hill providing lock repair, rekeying, key cutting, and door hardware support for homes and businesses.
Local shop presence with phone support, weekday availability, and technicians noted for professionalism and efficiency. Suitable for property managers, businesses, and homeowners needing reliable lock and hardware service.
Richmond Hill and nearby GTA communities; service range confirmed at time of booking.
Services commonly include lock repair and replacement, rekeying, key cutting, door hardware supply and installation, and support for commercial and residential door locks. Project scope and product brands vary by job; call for current options and timelines.
Recent reviews highlight prompt response, professional conduct, and efficient on-site work. Several customers mention fair pricing and technicians who explain options clearly. A small number of reviews note follow-up visits were needed to resolve hardware fitment, which were addressed by the team. Overall sentiment trends positive for workmanship and reliability.
Excellent service, Craig the locksmith was professional and efficient! Highly recommend
Great service—fast, professional, and reliable. The technician knew exactly what to do and the pricing was fair. Highly recommended!
This company is a text book example of how to build a brilliant business....HAVE BRILLIANT PEOPLE.Thank you!
Ive been working with Kristel, Ralph and Jym for 4 years now and we have an excellent relationship. They always treat our requests as a priority. I highly recommend Benson lock for doors and locks services!
I had an Emtek pocket door lock and a privacy door handle installed by this company. The work required three visits and took a total of four hours. While the initial interactions with the manager and owner were good, I faced some issues with the installation.After the first visit, the owner had to return to fix the Emtek lock, which was not installed correctly. During the third visit, the handle was installed, but I was told it was my responsibility to ensure it was properly aligned. I’m not a door expert and this is why I hired professionals to carry out the installation, assuming they would provide expertise and have the ability to install.Overall, I was disappointed with the lack of accountability and the change in attitude when I expressed my concerns. I suggest researching thoroughly before choosing this company for installation services.
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