City Locksmith provides mobile locksmith services across the Richmond, Virginia and Henrico area for residential, commercial, and automotive needs. Customers often highlight prompt arrivals and efficient work, especially for lockouts and car keys. Call for current availability and an estimate tailored to your lock type or vehicle model.
Local coverage across Richmond, Virginia and Henrico with mobile service. Clear phone quotes when details are provided. Capable with many common residential locks and a wide range of car keys and fobs. Same-day help is often available depending on call volume.
Primary service across Richmond, Virginia and Henrico, with coverage into nearby neighborhoods such as The Fan, Northside, Lakeside, Glen Allen, Short Pump, and surrounding communities. Travel fees and timing may vary by distance.
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Services typically include house and business lockouts, rekeying and master keying, lock hardware repair or replacement, deadbolt installation, mailbox and interior locks, and many automotive key, fob, and programming jobs. Availability for specific vehicles and smart locks may vary—confirm model details when calling.
Recent reviews often mention quick arrival and fast completion for lockouts and car key programming. Several customers note friendly communication and technicians confirming keys work before leaving. There is at least one report of delays and difficulty coordinating arrival time. Overall tone trends positive with speed and helpfulness cited most frequently.
I had a very disappointing experience with this company.When I first called the office, the call was abruptly disconnected without any explanation. Shortly after, a technician called me directly and provided a quote. Later that afternoon, I contacted him again to schedule the service. He told me he would arrive within 45 minutes. After waiting and him being more than 50 minutes late, I informed him that it no longer worked for me and that we could continue the service another day.The following day, I called again. The technician said he was not in my area and would contact me when he was. By the evening, I followed up and received no response at all.On the third day, I contacted the office to explain the situation. I was told another technician would reach out, but once again, no one ever did.Overall, the communication was extremely poor, and I was repeatedly stood up. Based on my experience, I cannot recommend this company if you value reliability and basic professionalism.
Early in the morning came quickly and provided service in a jiffy. In and out. Thank you!
Amazing service, was very compliant, easy to contact, best locksmith in all of richmond well connected and can solve any issue for you.
Eric showed up quickly and made me a new key and programmed it just as quick!!! Great job thanks a million!!! Definitely recommend!! Total time from call to completion was less than an hour!!!
Johnny is AWESOME! He is very friendly, professional and efficient!He made me a much needed spare chip key for my 2010 Toyota Corolla and had me try it before he left!Also, I had a blank motorcycle key that needed to be cut. He said he did not have machine to cut it but instead of leaving me hanging, Johnny gave me referrals. Now THAT is great customer service!What a great experience! Thank you Johnny!
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